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Using Klarna with Mollie in RO Payment #81448

Open fatelettronica opened this topic Thursday, 19 September 2024 · 1 reply
Author

I activated the Klarna payment method in the Mollie portal and created the Klarna account.
Now I would like to configure it on the site with RO Payment. Unfortunately in the "Payment method *" field it is not there. Even setting all the payment methods it is not there and you only see "credit card" and "Bancomat Pay".
Maybe I did not understand how to set it.

Greetings

Support

Hello,

The issue is that Klarna is not supported, that is why you do not see it in the Payment method field. We also do not have it listed in the list of supported payment methods for Mollie at:
https://rolandd.com/documentation/ro-payments/mollie-payment-options

One of the main reasons is that the payment method is troublesome to implement. You cannot just send the payment, an order needs to be created first at Mollie after which you can start the payment processing with the customer. In addition it requires a number of fields that are not required for any other payment method. You need fields like givenName and familyName that are mandatory. These fields are not always available, so it s more than just adding a name to the dropdown list.

Kind regards,

RolandD

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