1. messagedj
  2. RO Payments
  3. Wednesday, 17 June 2020
  4.  Subscribe via email
I am having several problems after updating to the latest
plg_rsformpro_ropayments_5.2.0
pkg_ropayments_5.2.0

Several language strings are not being loaded in the administrator. (see screenshot)

When I enter the payment page /component/jdidealgateway/?view=checkout I get an error
Notice: Undefined variable: date in /home/domain.com/domains/domain.com/public_html/components/com_jdidealgateway/layouts/forms/form.php on line 129

And the RSform emails are not being sent to the user and administrator. When I delete the RO Payments formfields the form is sending emails.

what's wrong?
Attachments (1)
Accepted Answer Pending Moderation
Hello,

Several language strings are not being loaded in the administrator. (see screenshot)
I am thinking you may have some old language files that are being used. Can you check the folder administrator/languages/nl-NL/ and see if there are any files with the name jdidealgateway in them? If there are, they can be deleted. Joomla should be using the language files supplied with the plugin after that.

When I enter the payment page /component/jdidealgateway/?view=checkout I get an error
Notice: Undefined variable: date in /home/domain.com/domains/domain.com/public_html/components/com_jdidealgateway/layouts/forms/form.php on line 129
A notice is not really an error but rather to inform you something is not completely right. This notice has been fixed in the next release. On a production site you shouldn't have error reporting on, in that case it won't be seen. We are almost done with the new release, so that will solve that notice.

And the RSform emails are not being sent to the user and administrator. When I delete the RO Payments formfields the form is sending emails.
This completely depends on how the form is setup. If you are using the RSForm Payment package there may be a conflict. RO Payments doesn't actually send the emails itself, only tells RSForm to postpone them if you set them to Yes. Since you have set them to No, I don't see a reason why the emails are not sent.

If you have the RSForm Payment package installed, turn off the plugin and see if the emails are being send in that case.
Kind regards,

RolandD

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  1. 3 weeks ago
  2. RO Payments
  3. # 1
Accepted Answer Pending Moderation
thnx for the fast reply.


  • Language error, Solved. xx-XX.plg_system_rsfpjdideal.ini was still there
  • Notification, okay. I asked it because it might be the problem of the "not sending emails" issue


It is still not sending emails. I don't use the payment package plugin. I found a mail conversation we had back in 2017 (08th of April 09:58) where you tell me you changed something to the files in ftp.... not sure if that has to do with it... ( I can resend it if you want to)
  1. 3 weeks ago
  2. RO Payments
  3. # 2
Accepted Answer Pending Moderation
Hello,

You did not update since April 2017 until now? Please post the transaction log of the payment that did not send out any emails. I would like to see what it says about the emails in that.
Kind regards,

RolandD

=========================
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  1. 3 weeks ago
  2. RO Payments
  3. # 3
Accepted Answer Pending Moderation
lol, ofcourse I did update ... I just remembered that I contacted you about this before. I thought it would be helpful to mention that.


[2020-06-17 12:51:32] Set transaction details

[2020-06-17 12:51:32] Currency: Eur

[2020-06-17 12:51:32] Using hash sha512

[2020-06-17 12:51:32] add_logid: 414

[2020-06-17 12:51:32] brq_amount: 0.01000

[2020-06-17 12:51:32] brq_channel: Web

[2020-06-17 12:51:32] brq_clientip: 80.100.39.147

[2020-06-17 12:51:32] brq_culture: nl-NL

[2020-06-17 12:51:32] brq_currency: Eur

[2020-06-17 12:51:32] brq_description: 590 domain

[2020-06-17 12:51:32] brq_invoicenumber: 590

[2020-06-17 12:51:32] brq_ordernumber: 590

[2020-06-17 12:51:32] brq_payment_method: ideal

[2020-06-17 12:51:32] brq_requestedservices: ideal

[2020-06-17 12:51:32] brq_return: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_returncancel: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_returnerror: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_returnreject: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_service_ideal_action: pay

[2020-06-17 12:51:32] brq_service_ideal_issuer: RABONL2U

[2020-06-17 12:51:32] brq_service_ideal_version: 2

[2020-06-17 12:51:32] brq_websitekey: jPYGjQpHqp

[2020-06-17 12:51:32] Hashing datastring: add_logid=414brq_amount=0.01000brq_channel=Webbrq_clientip=80.100.39.147brq_culture=nl-NLbrq_currency=Eurbrq_description=590 domainbrq_invoicenumber=590brq_ordernumber=590brq_payment_method=idealbrq_requestedservices=idealbrq_return=https://domain.nl/cli/notify.phpbrq_returncancel=https://domain.nl/cli/notify.phpbrq_returnerror=https://domain.nl/cli/notify.phpbrq_returnreject=https://domain.nl/cli/notify.phpbrq_service_ideal_action=paybrq_service_ideal_issuer=RABONL2Ubrq_service_ideal_version=2brq_websitekey=jPYGjQpHqpmkt2016

[2020-06-17 12:51:32] brq_payment_method: ideal

[2020-06-17 12:51:32] brq_service_ideal_action: pay

[2020-06-17 12:51:32] brq_service_ideal_issuer: RABONL2U

[2020-06-17 12:51:32] brq_service_ideal_version: 2

[2020-06-17 12:51:32] brq_websitekey: jPYGjQpHqp

[2020-06-17 12:51:32] brq_culture: nl-NL

[2020-06-17 12:51:32] brq_currency: Eur

[2020-06-17 12:51:32] brq_amount: 0.01000

[2020-06-17 12:51:32] brq_invoicenumber: 590

[2020-06-17 12:51:32] brq_ordernumber: 590

[2020-06-17 12:51:32] brq_description: 590 domain

[2020-06-17 12:51:32] brq_clientip: 80.100.39.147

[2020-06-17 12:51:32] brq_channel: Web

[2020-06-17 12:51:32] brq_return: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_returncancel: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_returnerror: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_returnreject: https://domain.nl/cli/notify.php

[2020-06-17 12:51:32] brq_requestedservices: ideal

[2020-06-17 12:51:32] add_logid: 414

[2020-06-17 12:51:32] brq_signature: 550eadeee7030179641f4a7228e845c58cd34c851667b39553b970a7785e9fe49d4b2c788bb06b7c9d2ea20c1db44331a195aefe5666b141fe4e989c39bec726

[2020-06-17 12:51:32] Sending request to: https://checkout.buckaroo.nl/nvp/

[2020-06-17 12:51:33] Received response: ADD_LOGID=414&BRQ_ACTIONREQUIRED=redirect&BRQ_AMOUNT=0.01&BRQ_APIRESULT=ActionRequired&BRQ_CURRENCY=EUR&BRQ_DESCRIPTION=590+domain&BRQ_INVOICENUMBER=590&BRQ_ORDERNUMBER=590&BRQ_PAYMENT=08CAB5385A3546E3A32D1BCAAC888C42&BRQ_PAYMENT_METHOD=ideal&BRQ_REDIRECTURL=https%3a%2f%2fcheckout.buckaroo.nl%2fhtml%2fredirect.ashx%3fr%3d60CC0FE484E047819CECB11508A8DC3C&BRQ_SERVICE_IDEAL_CONSUMERISSUER=Rabobank&BRQ_SERVICE_IDEAL_TRANSACTIONID=1030000207936396&BRQ_STATUSCODE=791&BRQ_STATUSCODE_DETAIL=S002&BRQ_STATUSMESSAGE=An+additional+action+is+required%3a+RedirectToIdeal&BRQ_TEST=false&BRQ_TIMESTAMP=2020-06-17+13%3a51%3a33&BRQ_TRANSACTIONS=13B4243FAB2643EFA1915E20D6805362&BRQ_WEBSITEKEY=jPYGjQpHqp&BRQ_SIGNATURE=f8a14606a2f548d6c9a8a5ad0e3b5d51308557efe776e21d801f64ac41dcee77919926055db64285ff66b0a25e886e5b136e52ca29644906ca95bbe9442a9e49

[2020-06-17 12:51:33] Received answer: ADD_LOGID=414&BRQ_ACTIONREQUIRED=redirect&BRQ_AMOUNT=0.01&BRQ_APIRESULT=ActionRequired&BRQ_CURRENCY=EUR&BRQ_DESCRIPTION=590+domain&BRQ_INVOICENUMBER=590&BRQ_ORDERNUMBER=590&BRQ_PAYMENT=08CAB5385A3546E3A32D1BCAAC888C42&BRQ_PAYMENT_METHOD=ideal&BRQ_REDIRECTURL=https%3a%2f%2fcheckout.buckaroo.nl%2fhtml%2fredirect.ashx%3fr%3d60CC0FE484E047819CECB11508A8DC3C&BRQ_SERVICE_IDEAL_CONSUMERISSUER=Rabobank&BRQ_SERVICE_IDEAL_TRANSACTIONID=1030000207936396&BRQ_STATUSCODE=791&BRQ_STATUSCODE_DETAIL=S002&BRQ_STATUSMESSAGE=An+additional+action+is+required%3a+RedirectToIdeal&BRQ_TEST=false&BRQ_TIMESTAMP=2020-06-17+13%3a51%3a33&BRQ_TRANSACTIONS=13B4243FAB2643EFA1915E20D6805362&BRQ_WEBSITEKEY=jPYGjQpHqp&BRQ_SIGNATURE=f8a14606a2f548d6c9a8a5ad0e3b5d51308557efe776e21d801f64ac41dcee77919926055db64285ff66b0a25e886e5b136e52ca29644906ca95bbe9442a9e49

[2020-06-17 12:51:33] ADD_LOGID: 414

[2020-06-17 12:51:33] BRQ_ACTIONREQUIRED: redirect

[2020-06-17 12:51:33] BRQ_AMOUNT: 0.01

[2020-06-17 12:51:33] BRQ_APIRESULT: ActionRequired

[2020-06-17 12:51:33] BRQ_CURRENCY: EUR

[2020-06-17 12:51:33] BRQ_DESCRIPTION: 590 domain

[2020-06-17 12:51:33] BRQ_INVOICENUMBER: 590

[2020-06-17 12:51:33] BRQ_ORDERNUMBER: 590

[2020-06-17 12:51:33] BRQ_PAYMENT: 08CAB5385A3546E3A32D1BCAAC888C42

[2020-06-17 12:51:33] BRQ_PAYMENT_METHOD: ideal

[2020-06-17 12:51:33] BRQ_REDIRECTURL: https://checkout.buckaroo.nl/html/redirect.ashx?r=60CC0FE484E047819CECB11508A8DC3C

[2020-06-17 12:51:33] BRQ_SERVICE_IDEAL_CONSUMERISSUER: Rabobank

[2020-06-17 12:51:33] BRQ_SERVICE_IDEAL_TRANSACTIONID: 1030000207936396

[2020-06-17 12:51:33] BRQ_STATUSCODE: 791

[2020-06-17 12:51:33] BRQ_STATUSCODE_DETAIL: S002

[2020-06-17 12:51:33] BRQ_STATUSMESSAGE: An additional action is required: RedirectToIdeal

[2020-06-17 12:51:33] BRQ_TEST: false

[2020-06-17 12:51:33] BRQ_TIMESTAMP: 2020-06-17 13:51:33

[2020-06-17 12:51:33] BRQ_TRANSACTIONS: 13B4243FAB2643EFA1915E20D6805362

[2020-06-17 12:51:33] BRQ_WEBSITEKEY: jPYGjQpHqp

[2020-06-17 12:51:33] Hashing datastring: ADD_LOGID=414BRQ_ACTIONREQUIRED=redirectBRQ_AMOUNT=0.01BRQ_APIRESULT=ActionRequiredBRQ_CURRENCY=EURBRQ_DESCRIPTION=590 domainBRQ_INVOICENUMBER=590BRQ_ORDERNUMBER=590BRQ_PAYMENT=08CAB5385A3546E3A32D1BCAAC888C42BRQ_PAYMENT_METHOD=idealBRQ_REDIRECTURL=https://checkout.buckaroo.nl/html/redirect.ashx?r=60CC0FE484E047819CECB11508A8DC3CBRQ_SERVICE_IDEAL_CONSUMERISSUER=RabobankBRQ_SERVICE_IDEAL_TRANSACTIONID=1030000207936396BRQ_STATUSCODE=791BRQ_STATUSCODE_DETAIL=S002BRQ_STATUSMESSAGE=An additional action is required: RedirectToIdealBRQ_TEST=falseBRQ_TIMESTAMP=2020-06-17 13:51:33BRQ_TRANSACTIONS=13B4243FAB2643EFA1915E20D6805362BRQ_WEBSITEKEY=jPYGjQpHqpmkt2016

[2020-06-17 12:51:33] Send customer to URL: https://checkout.buckaroo.nl/html/redirect.ashx?r=60CC0FE484E047819CECB11508A8DC3C

[2020-06-17 12:52:16] Process customer directly

[2020-06-17 12:52:16] User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.1 Safari/605.1.15

[2020-06-17 12:52:16] Query string:

[2020-06-17 12:52:16] User Guest is calling.

[2020-06-17 12:52:16] add_logid: 414

[2020-06-17 12:52:16] brq_amount: 0.01

[2020-06-17 12:52:16] brq_currency: EUR

[2020-06-17 12:52:16] brq_customer_name: MY NAME

[2020-06-17 12:52:16] brq_description: 590 domain

[2020-06-17 12:52:16] brq_invoicenumber: 590

[2020-06-17 12:52:16] brq_ordernumber: 590

[2020-06-17 12:52:16] brq_payer_hash: 85d25a1b60bbce3455233ae6c229fe4d55ae652fa75d39cb4f98fc9a2398dc1e229a0f1dfe6cc198e508874ecdb77ac8d285f1cbb4cbecc2dec4a5b9319f3697

[2020-06-17 12:52:16] brq_payment: 08CAB5385A3546E3A32D1BCAAC888C42

[2020-06-17 12:52:16] brq_payment_method: ideal

[2020-06-17 12:52:16] brq_service_ideal_consumerbic: RABONL2U

[2020-06-17 12:52:16] brq_service_ideal_consumeriban: NL82RABO010XXXXXX

[2020-06-17 12:52:16] brq_service_ideal_consumerissuer: Rabobank

[2020-06-17 12:52:16] brq_service_ideal_consumername: MY NAME

[2020-06-17 12:52:16] brq_service_ideal_transactionid: 1030000207936396

[2020-06-17 12:52:16] brq_statuscode: 190

[2020-06-17 12:52:16] brq_statuscode_detail: S060

[2020-06-17 12:52:16] brq_statusmessage: The consumer returned, confirm was successful.

[2020-06-17 12:52:16] brq_test: false

[2020-06-17 12:52:16] brq_timestamp: 2020-06-17 13:52:16

[2020-06-17 12:52:16] brq_transactions: 13B4243FAB2643EFA1915E20D6805362

[2020-06-17 12:52:16] brq_websitekey: jPYGjQpHqp

[2020-06-17 12:52:16] brq_signature: 8e2a668e634c238f20a0d14b7b705514195172d342ce6ebc45cffaad08eea0fef9272d862c60cbd5c6360f827021805aa66c4fabd5c46a57ad66f4c6db858f71

[2020-06-17 12:52:16] add_logid: 414

[2020-06-17 12:52:16] brq_amount: 0.01

[2020-06-17 12:52:16] brq_currency: EUR

[2020-06-17 12:52:16] brq_customer_name: MY NAME

[2020-06-17 12:52:16] brq_description: 590 domain

[2020-06-17 12:52:16] brq_invoicenumber: 590

[2020-06-17 12:52:16] brq_ordernumber: 590

[2020-06-17 12:52:16] brq_payer_hash: 85d25a1b60bbce3455233ae6c229fe4d55ae652fa75d39cb4f98fc9a2398dc1e229a0f1dfe6cc198e508874ecdb77ac8d285f1cbb4cbecc2dec4a5b9319f3697

[2020-06-17 12:52:16] brq_payment: 08CAB5385A3546E3A32D1BCAAC888C42

[2020-06-17 12:52:16] brq_payment_method: ideal

[2020-06-17 12:52:16] brq_service_ideal_consumerbic: RABONL2U

[2020-06-17 12:52:16] brq_service_ideal_consumeriban: NL82RABO010XXXXXX

[2020-06-17 12:52:16] brq_service_ideal_consumerissuer: Rabobank

[2020-06-17 12:52:16] brq_service_ideal_consumername: MY NAME

[2020-06-17 12:52:16] brq_service_ideal_transactionid: 1030000207936396

[2020-06-17 12:52:16] brq_statuscode: 190

[2020-06-17 12:52:16] brq_statuscode_detail: S060

[2020-06-17 12:52:16] brq_statusmessage: The consumer returned, confirm was successful.

[2020-06-17 12:52:16] brq_test: false

[2020-06-17 12:52:16] brq_timestamp: 2020-06-17 13:52:16

[2020-06-17 12:52:16] brq_transactions: 13B4243FAB2643EFA1915E20D6805362

[2020-06-17 12:52:16] brq_websitekey: jPYGjQpHqp

[2020-06-17 12:52:16] Hashing datastring: add_logid=414brq_amount=0.01brq_currency=EURbrq_customer_name=MY NAMEbrq_description=590 domainbrq_invoicenumber=590brq_ordernumber=590brq_payer_hash=85d25a1b60bbce3455233ae6c229fe4d55ae652fa75d39cb4f98fc9a2398dc1e229a0f1dfe6cc198e508874ecdb77ac8d285f1cbb4cbecc2dec4a5b9319f3697brq_payment=08CAB5385A3546E3A32D1BCAAC888C42brq_payment_method=idealbrq_service_ideal_consumerbic=RABONL2Ubrq_service_ideal_consumeriban=NL82RABO010XXXXXXbrq_service_ideal_consumerissuer=Rabobankbrq_service_ideal_consumername=MY NAMEbrq_service_ideal_transactionid=1030000207936396brq_statuscode=190brq_statuscode_detail=S060brq_statusmessage=The consumer returned, confirm was successful.brq_test=falsebrq_timestamp=2020-06-17 13:52:16brq_transactions=13B4243FAB2643EFA1915E20D6805362brq_websitekey=jPYGjQpHqpmkt2016

[2020-06-17 12:52:16] Hashed signature: 8e2a668e634c238f20a0d14b7b705514195172d342ce6ebc45cffaad08eea0fef9272d862c60cbd5c6360f827021805aa66c4fabd5c46a57ad66f4c6db858f71

[2020-06-17 12:52:16] The consumer returned, confirm was successful.

[2020-06-17 12:52:16] Set transaction details

[2020-06-17 12:52:17] Payment has SUCCESS status

[2020-06-17 12:52:17] Current order status P

[2020-06-17 12:52:17] Notifying extension on URL: https://domain.nl/index.php?option=com_rsform&formId=20&task=plugin&plugin_task=jdideal.notify&Itemid=0&lang=&transactionId=13B4243FAB2643EFA1915E20D6805362&pid=3e8MkwFCFFFa7yYGemIQ6gy3LgVkEiEvQgTGsPG0deXN2EB6nb

[2020-06-17 12:52:17] Notify method: get

[2020-06-17 12:52:17] Transaction number: 13B4243FAB2643EFA1915E20D6805362

[2020-06-17 12:52:17] Details loaded

[2020-06-17 12:52:17] Details result: SUCCESS

[2020-06-17 12:52:17] Status code: C

[2020-06-17 12:52:17] Status value: 1

[2020-06-17 12:52:17] Send out emails

[2020-06-17 12:52:17] Received HTTP status 200

[2020-06-17 12:52:17] Redirecting customer to: https://domain.nl/index.php?option=com_rsform&formId=20&task=plugin&plugin_task=jdideal.return&Itemid=0&lang=&transactionId=13B4243FAB2643EFA1915E20D6805362&pid=3e8MkwFCFFFa7yYGemIQ6gy3LgVkEiEvQgTGsPG0deXN2EB6nb
  1. 3 weeks ago
  2. RO Payments
  3. # 4
Accepted Answer Pending Moderation
Hello,

You don't want to know how many people do not update :D

Thank you for the log and as we can see RO Payments is triggering the email sending but it only does that if the RSFormPro Payment Package plugin is not enabled. You don't use the Payment Package but is the plugin enabled on the site? That to me is the only reason why the email sending is not activated.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. 3 weeks ago
  2. RO Payments
  3. # 5
Accepted Answer Pending Moderation
i don't use it, and I have never installed it. Should I install and disable it?

I have entered the administrator details so you can check yourself.
  1. 3 weeks ago
  2. RO Payments
  3. # 6
Accepted Answer Pending Moderation
I have copied all the fields to a new form... and it is working again... so... don't ask me how... why ...

lets close this issue asap and never talk about it again...
  1. 3 weeks ago
  2. RO Payments
  3. # 7
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