1. Stevent
  2. RO Payments
  3. Friday, 22 October 2021
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Hi Roland,

The latest version of ROPayments released (6.6.0) produces a white screen of death in my Joomla site. In the frontend as well in the admin. After turning on error reporting in Joomla config, I get the following error:


Fatal error: Trait 'Ropayments\Rsformpro\Layouts\QuantityBoxTrait' not found in /plugins/system/rsfpjdideal/rsfpjdideal.php on line 40


Disabling the plugin by renaming the plug-infolder rsfpjdideal solves the problem.
I'm using RSForm Pro 3.0.14

My question is also: why is the plugin loaded on every page, even in the admin area?
Accepted Answer Pending Moderation
Hello,
Can you tell us which PHP version you are using?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO Payments
  3. # 1
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PHP version 7.4.25
  1. more than a month ago
  2. RO Payments
  3. # 2
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Hello Steven,

Thank you for reporting the issue. I am going to have a look at it and get back to you.


My question is also: why is the plugin loaded on every page, even in the admin area?
That is because RSForms requires any plugins to be a system plugin, this causes it to always be loaded. Since RSForms uses the plugin in both the front-end (for rendering the form) and back-end (for rendering the options) it runs, even in the admin area.

Do you have this file in your system?

plugins/system/rsfpjdideal/Layouts/QuantityBoxTrait.php
Kind regards,

RolandD

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  1. more than a month ago
  2. RO Payments
  3. # 3
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I don't have a folder layouts within rsfpjdideal
  1. more than a month ago
  2. RO Payments
  3. # 4
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Hello Steven,

Which Joomla version are you on? Did you do a fresh install or an update? In case you did an update, from which version did you update?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO Payments
  3. # 5
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Joomla 3.10.2
Upgrading from RO Payments - RSForm!Pro 6.5.0 to version 6.6.0
  1. more than a month ago
  2. RO Payments
  3. # 6
Accepted Answer Pending Moderation
Hello Steven,

So I setup a Joomla 3.10.2 site with RO Payments - RSForm!Pro 6.5.0 and did an update to version 6.6.0 and there were no problems. Now I wonder if you had any error installing the plugin. What you can do is uninstall the RO Payments - RSForm!Pro plugin and install version 6.6.0 as a clean installation and see if that works for you,
Kind regards,

RolandD

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  1. more than a month ago
  2. RO Payments
  3. # 7
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