1. nvsdesign
  2. RO Payments
  3. Tuesday, 14 July 2020
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I've installed RO Payments 6.0.1 on a website with Mijoshop but now I get the following error in the payment screen:

No profile has been configured. Go to RO Payments under Components and create a profile to use

The profile (Rabobank OnlineKassa (OmniKassa 2.0)) was working correct on version 5.x.x versions.
I've tested version 6.0.0 and it also shows the error above.
Accepted Answer Pending Moderation
Good morning,

This is odd because the MijoShop plugin hasn't changed. Have you selected and saved the profile in the settings again? It looks like RO Payments is getting a non-existing profile from MijoShop. If you only have 1 profile, you can for now make the following modification.

  1. Open the file components/com_mijoshop/opencart/system/modification/catalog/view/theme/default/template/payment/jdideal.tpl
  2. On line 25 change
    'profileAlias'	=> $profileAlias,
    to
    'profileAlias'	=> '',

  3. Save the file


RO Payments will then load the default profile.

Which version of Mijoshop are you using?
Kind regards,

RolandD

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  1. 2 weeks ago
  2. RO Payments
  3. # 1
Accepted Answer Pending Moderation
Hi Roland,

I've tried the change, but unfortunately no luck. Same error keeps showing up. I also tried to save the default profile again, I only have 1 profile.

I'm bound to an older version of Mijoshop 3.1.1 due to custom work and an external import function. Maybe 6.x handles the request different from 5.x?

I also found another issue that the client pointed me to. It's not related to the current version, but also existed in the former JDideal versions. When I use Rabobank omnikassa (1 and 2) I receive multiple notifications during the payment.

I've attached a log from a test payment. This payment returns 2 status updates.

Regards, Niels
Attachments (3)
  1. 2 weeks ago
  2. RO Payments
  3. # 2
Accepted Answer Pending Moderation
Hello Niels,

Just wanted to make sure you are using Mijoshop 3 as we do not support Mijoshop 4. There are currently no plans to support Mijoshop 4 due to the very limited number of users using Mijoshop. So I setup a clean Mijoshop 3 with RO Payments 6.0.1 and this works as expected. I am taken to the profile of my setting. Do you still have the profile name set in the Mijoshop config as shown in the screenshot. This has to match the profile alias in RO Payments exactly. When I put in a different or wrong name, I get the error message you see as well.

Which notifications specifically are you talking about? In my case I also just get 1 notification as a seller and 1 as a buyer. That you see 2 statuses might very well be caused by both the bank and the customer returning to the website and both trigger an update but the order will show up as complete.
Attachments (1)
Kind regards,

RolandD

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  1. 2 weeks ago
  2. RO Payments
  3. # 3
Accepted Answer Pending Moderation
Hi Roland,

I found out what's happening. I always had the profile alias set by default as 'iDEAL' in the Mijoshop plugin, because I thought this alias was also the displayed name for the payment option in the checkout screen. My profile alias in RO payments has a different name, but apparently until the 5.x series there was always a fallback to the default profile. Now in the 6.x serie the fallback doesn't work anymore, so that's why my profile wasn't showing up. I changed the profile alias to the same alias as my profile in RO Payments and now I'm able to checkout again. Problem solved.

The notifications are for the order status updates. Every time an iDEAL order is placed, the system returns 3 status updates to Mijoshop. I've manually disabled the notifications of these status updates to the client (in Mijoshop code) but the order still get's "contaminated" by the multiple status updates. Even stranger: If I use Rabobank sandbox mode, it always returns just 2 status updates instead of 3. When I select a bank payment, there is only 1 status returned as it should.

I also receive an order confirmation when I cancel my iDEAL payment. So somehow I have the feeling that there's something not working as it should.

Regards Niels
Attachments (5)
  1. 2 weeks ago
  2. RO Payments
  3. # 4
Accepted Answer Pending Moderation
Hello,

I changed the profile alias to the same alias as my profile in RO Payments and now I'm able to checkout again. Problem solved.
Great to hear that is resolved. There is indeed no fallback to a default alias and I was thinking about that but it makes sense. If you specify a profile that profile should be used if it exists otherwise the money might go to a completely different account that you may not want it to go to.

I also receive an order confirmation when I cancel my iDEAL payment.
You get a COMPLETED status on a cancelled payment? If yes, this is normal in testmode as testmode doesn't work based on canceled or paid but on amounts. 1,2,3,4,5,6, and 7 euro anything about 7 euro is considered like 1 euro, confirmed.

In your logs I only see 2 status updates. One other thing I notice is that the Rabobank returns very late to the site, the Rabobank should be back before the user returns. Do the orders get a Confirmed status or always stay pending?
Kind regards,

RolandD

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  1. 2 weeks ago
  2. RO Payments
  3. # 5
Accepted Answer Pending Moderation
Hi Roland,

I get the COMPLETED status when I cancel the payment in live or testmode. This is when I cancel and go back to the website, before I choose any further options in the payment screen.

The orders all get a confirmed status, I think that's why the e-mail is sent to the client and shop owner. Probably because Rabobank returns so very late with the canceled status, so Mijoshop thinks the order is confirmed. Is that a Rabobank of plugin issue?

Regards, Niels
  1. one week ago
  2. RO Payments
  3. # 6
Accepted Answer Pending Moderation
Hello Niels,

This is a Rabobank issue because the plugin doesn't do anything, only respond when it is being called, either by the user or the bank. Can you post a transcation log of cancelling a payment before choosing any other options? I would like to know what you receive in that case. It is odd that you always get the confirmed status.
Kind regards,

RolandD

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  1. one week ago
  2. RO Payments
  3. # 7
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