Hello,
This error is generated when you start the payment but RO Payments cannot find any payment information. I do not know if this is a clean installation or a recent upgrade. If so, there might be a problem with the database structure.
A column named
pid was recently added to the jdidealgateway_logs table. You can check if this column exists using PhpMyAdmin for example. If this does not exist you can run the following query to add it:
ALTER TABLE `#__jdidealgateway_logs`
CHANGE COLUMN `language` `language` VARCHAR(5) NOT NULL COMMENT 'The user language' AFTER `paymentId`,
ADD COLUMN `pid` VARCHAR(50) NOT NULL COMMENT 'A unique identifier for the transaction' AFTER `language`;
Replace #_ with your Joomla prefix as used on the site.
After that you can give it another try.
Kind regards,
RolandD
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