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Resolved "No price has been received"

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  1. woluweb
    woluweb
  2. RO Payments
  3. Friday, 14 August 2026
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Hi Roland,
I hope you are having a nice summer.

As you might remember, a while a ago I migrated 2 sites from RO Payments 8 to 9.
I had 2 other sites where I did not have the time sooner. So I was doing it now.

I have been fighting for more than 1 hour for the following problem: on only 1 form of 1 of the website (for a one-shot payment), I get the following error when I click on Pay
```
danger
No price has been received
```

I compared with the other forms (the one within the same website and another similar form on another website), but I can not spot any difference.
(I also used AI, but nothing came out of it)

What could be the culprit?

Txs!

Marc
0
Responses (5)
rolandd
rolandd
Accepted Answer Pending Moderation
Hi Marc,

Good to hear that works. I will include this change in the next release.

Have a good weekend.
Kind regards,

RolandD

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  1. 1 day ago
  2. RO Payments
  3. # 1
woluweb
woluweb
Accepted Answer Pending Moderation
Interesting !
Actually I was only testing on Firefox myself (the 3 sites in question, having each 2 forms).

I think I had already done a hard refresh, but I can't be 100% sure now (I have done so many things :D ).

But anyways, with the new files + hard refresh (to be sure), it now works fine!

Txs a lllot once more Roland :)
Attachments (1)
Screenshot from 2026-08-14 17-13-55.png Screenshot from 2026-08-14 17-13-55.png
  1. 1 day ago
  2. RO Payments
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
Hi Marc,

So I have spotted something. The error depends on which browser you use. So on Firefox I do not see the problem, on Waterfox I do see the problem, on Chrome I do not see the problem. First thing I want to try is that you unzip the attached file. The unpacked file goes to the folder media/plg_system_rsfpropayments/js/ Now there is also a rsfpropayments.js file which is the compressed version. Just copy the unpacked file and rename it to rsfpropayments.js.

Once that is done, check if the error still exists.

Let me know how it goes.
Attachments (1)
rsfpropayments-uncompressed.zip
Kind regards,

RolandD

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  1. 1 day ago
  2. RO Payments
  3. # 3
woluweb
woluweb
Accepted Answer Pending Moderation
Txs!
Mmmh, I had not thought of looking in the Console (since it was working on the other page, I had not tought of that).

As you can see on
https://www.josefa-foundation.org/nl/donate-once?hash=dc959d97c12dd9eb16e43b1f94092ce1
there is indeed a javascript error (only from RO Payments, no other issue)
```
Uncaught DOMException: Document.querySelectorAll: '[data-ropayments=8gVVWjJr][data-ropayments-field=single]' is not a valid selector
calculatePrice https://www.josefa-foundation.org/media/plg_system_rsfpropayments/js/rsfpropayments.js?662a1b:1
<anonymous> https://www.josefa-foundation.org/nl/donate-once?hash=dc959d97c12dd9eb16e43b1f94092ce1:274
EventListener.handleEvent* https://www.josefa-foundation.org/nl/donate-once?hash=dc959d97c12dd9eb16e43b1f94092ce1:268
```

On the other RSForm, that error is not present:
https://www.josefa-foundation.org/nl/donate-month?hash=18429900ea980c48e3efadae824cfda6

So we are getting closer.
I just don't know why there is an error with the RO Payment Total field which is well present (and I see no difference in configuration)
  1. 1 day ago
  2. RO Payments
  3. # 4
rolandd
rolandd
Accepted Answer Pending Moderation
Hi Marc,

I am trying to enjoy the summer holiday :D

(I also used AI, but nothing came out of it)
Not so intelligent I guess :p

Looking at your story, this looks like an RSForm integration. The error means that RO Payments is either getting 0 or no price at all from RSForms. Is there a `Total` field in the form? There should be a total field, either visible or hidden.

One thing you can check is on the page where the form is, use the Developer tools to inspect the form and see if your total field has a value. Perhaps there is a JavaScript error on the page, in that case the RO Payments JavaScript won't run either and you will get 0.

Let me know how it goes.
Kind regards,

RolandD

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  1. 1 day ago
  2. RO Payments
  3. # 5
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