1. Remcojanssen
  2. RO Payments
  3. Wednesday, 13 October 2021
  4.  Subscribe via email
Hi Roland,

I am setting up a form to register for an event. There are 5 options to choose from. 4 of them require payment. Mails are being defered. And I enabled free checkout.
When I select the option that doesn't require payment, no mails are send. All other options only send the mails after payment. How do I have to setup the form so that the free option sends mails immediatly and the other options wait for the payment?

Kind regards
Remco
Accepted Answer
Accepted Answer Pending Moderation
Hello Remco,

While reading your message I realized that it is indeed the case that no e-mails are send when a product is free. The mail sending is only part of the payment flow in RO Payments, so when a product is free, RO Payments hands control over to RSForms. Looking at the code I have a comment there stating that RSForms will send the emails.

After doing a test, I see this is the case but only if the email is not deferred. I have added the free checkout option also to the emails. Attached is an updated plugin for RSForm! Pro. Could you give that a try to see if it works for you?
Attachments (1)
Kind regards,

RolandD

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Accepted Answer Pending Moderation
Hi Roland,

This did the trick! Thanks for the very quick response!
  1. one week ago
  2. RO Payments
  3. # 1
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