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  3. Monday, 20 February 2023
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Hi,

I am using RO Payments in combination with JoomDonation Events Booking. On you website I downloaded and installed the plugin EventBooking. The payment process is working fine, but the confirmation mail is not send.
The support-desk of JoomDonation suggested that your EventBooking plugin might be out of date.
Can you check if you have the latest version of the plugin? If I download it from the JoomDonation website I have to pay for it: https://joomdonation.com/payment-plugins/events-booking-payment-plugins.html and it is included in your subscription.

Kind regards,
Peter
Accepted Answer
Accepted Answer Pending Moderation
Hello Peter,

The payment log shows you are getting a 500 error when RO Payments tries to process the payment result. Let me guess that you are running on Joomla 4, that would trigger an error.

Please download the new version from:
https://transfer.rolandd.com/8508ac4bb882

You can use password: macarena bulge creamed petunia steering overfill ferment

Install this over the existing one and please try again. Let me know how it goes.
Kind regards,

RolandD

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