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Resolved JDiDeal Error

  1. totoweb
    totoweb
  2. RO Payments
  3. Friday, 23 October 2020
  4.  Subscribe via email
Hi,

Using ROPayments and ROPayments hikashop, I would like to access the dashboard of ROPayments. However I receive this error: (see jdideal_error.png).
How can I resolve this issue?

On another note, I have tried deleting the content of jdidealgateway_logs in the database as I have had this error before. But doing this didn't help.

Kind regards,
Damian de Geus


These are the versions of the cms, plugin, etc:

Joomla version: 3.9.22
ROPayments version: 6.1.1
ROPayments Hikashop version: 6.1.1
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jdideal_error.png jdideal_error.png
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Accepted Answer
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Damian,

This is pretty odd, I could not reproduce it all until I setup a clean site. What you can do is the following:

  1. Open an (S)FTP connection to your server
  2. Go to the folder administrator/components/com_jdidealgateway
  3. Open the file jdidealgateway.php
  4. Change line 35 to read

    5. 
JLoader::registerNamespace('Jdideal', JPATH_LIBRARIES);

  5. Save the file
  6. Check if you can access the dashboard page now

Let me know if this works for you.
Kind regards,

RolandD

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  1. more than a month ago
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Responses (4)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Damian,

Can you check if the folder libraries/Jdideal/Addons exist? if so, check there are 2 files there. This error means that Joomla cannot find that folder and the file Addon.php in it.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO Payments
  3. # 1
totoweb
totoweb
Accepted Answer Pending Moderation
Hello RolandD,

The folder and files exist. What else can cause the problem?

Kind regards,
Damian
  1. more than a month ago
  2. RO Payments
  3. # 2
totoweb
totoweb
Accepted Answer Pending Moderation
Hi RolandD,

It seems that changing line 35 in jdidealgateway.php the solution was that I needed it works perfectly now, thank you very much for your help.

Kind regards,
Damian
  1. more than a month ago
  2. RO Payments
  3. # 3
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