Resolved Input box field does not validate

Hello,

There is nothing you are missing here. The validation is done by the browser because these min/max/step settings are part of the number field. This is how it looks like in HTML code:

<input type="number" size="5" name="rsfp_jdideal_inputbox[]" id="jdideal-inputbox-59" value="5" min="5" max="" step="1" data-ropayments="2OoS2yEn">

So I created the same field as you have in my test form and the browser validates this as invalid if I enter a value lower than 5, it will not submit the form. For some reason there is something on your site causing the browser not to validate the field. As a result a number lower than 5 can be submitted. If you are interested, you can read more about this at https://www.html5rocks.com/en/tutorials/forms/html5forms/#toc-validation

Ok thank you, Your explanation makes sense.

I will investigate this further.

Kind regards,
Maurice

Hello Maurice,

What you can try is to look at the W3 Schools page, click the Try it yourself button and see if validation works for you. Perhaps it may give you some insights.

Thanks Roland,

Yes I did check this first and by default browser validation works on my end.

Hi Roland,

What I have done next is, I temporarely applied the Protostar template to this page with the form. With this default template the validation does not work either.

I don't believe there are very 'exotic' extensions active on the page that could cause the issue.

Do you have any other directions to look in?

Thanks,
Maurice

Hello Maurice,

This is an issue I have never seen before so I have no prior experience. What I am thinking is, does this happen on other sites as well? Perhaps move the form to another site and test if it works there?

Hi Roland,

I installed RO Payments, the RSForm plugin, and a backup of the form on another site. I see the same issue.

Maurice

Hello Maurice,

Can you post a backup of your form? I will see what it does on my test site.

Do you see the same with the core number field of RSForm? This is the inputbox and you can set the type to number.

Sure! See attachment.

Before implementing RO Payments we were using ccIDEAL in combination with the core number field of RSForm. The validation worked fine then.

Hello Maurice,

Thank you for sending the form as this has revealed something. The HTML 5 validation kicks in when the AJAX validation is turned off, this is something I did not realize before but it explains why we are seeing different behavior.

So I had a deeper look into the validation system of RSForms and I noticed that our own fields are picked up but not validated by RSForms. I will be checking this further as it is quite complicated but surely I will provide a fix when this is ready, hopefully by tomorrow.

Just wanted to give you an update on this.

Thanks very much Roland. The fix you provided solved the issue!

kind regards,
Maurice