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You do not have permission to access this document. #82196

Resolved Locked Thrane opened this topic Saturday, 21 December 2024 · 3 replies
Author

When I want to import a file, I get this, but what permissions are we talking here?

An error has occured during the import. Below the information received from the server.
Status error: 403
Status message: error
Forbidden
You do not have permission to access this document.

Regards
Thomas

Support

Hi Thomas,

This sounds like an issue with Akeeba Admin Tools, do you have that installed? If not, some other firewall is not allowing access to RO CSVI. Whatever is blocking this request, it should whitelist the url /administrator/components/com_csvi/rantai/rantai.php Once that is whitelisted the import should run.

Let us know how it goes.

Kind regards,

RolandD

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Author

Thank you so much!
Admin Tools was the bad guy here :-)

Kind regards
Thomas

Support

Hello Thomas,
Glad to know your issue is solved. I am setting this post as resolved. Feel free to open a new topic for any new issues.

Kind regards,

Tharuna

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