Resolved VM User import

Hello,
Can you post the screenshot on the issue you see with users import? The debug log looks good to me.

Hello,

sure, https://gyazo.com/69885eff9a421de83848a6bf2cbb0425

The field "PLZ" is empty, also "country" and "Bundesstaat/Provinz/Region". And one more thing, what about a customer does have more than one delivery adress? Which field do I have to add to the template?

Hello,

The PLZ, country and Bundesstaat fields are not in your import file, that is why they are empty. You will have to add the zip (PLZ), country (Land), and state (Bundesstaat) so that CSVI can fill them.

And one more thing, what about a customer does have more than one delivery adress? Which field do I have to add to the template?

You can add multiple shipping addresses to the import file and you can set a different address_type_name. The different address_type_name indicates a different delivery address.

Hi Roland,

damn it,... my bad....

I've added the fields and it's working now! Only the countries were not entered. Field "country" is listed in export and import template.

Live shop:https://gyazo.com/49cd7bbb21fd8e17f96b6c111b8aae93
New shop: https://gyazo.com/f5da2b091232a3cf42d1b17ddd709af9

The different types of ship adresses worked well!

Hello,
The field country may be there in your template fields but it is missing in your import file. You need to have it in your import file so CSVI can process it.

Hello,

why is it missing? I've added the field in export and import template? You can see it here https://gyazo.com/17b728e840e9500a92863a6a0e5c9458 (export) and here https://gyazo.com/7a729d2f6eb40b26530b7728a603015b (import).

Hello,
The field name for country in export is country_name, can you try to add this in your export template and do the export? Remove country field from your export, it is duplicated.

Hello,

I unfortunately overlooked this. I deleted the field "country" and added the field "country_name" into the templates. Country is missing again, I can't find "country_name" in the exported CSV file. Settings in export and import are like this: https://gyazo.com/904cda44b6db2fdd034a075b22e6cb04 What's missing? i can't find the issue. Does it to have a value or something?

Hello,
Your export file VM-Users.csv has the country_name field so export has worked fine. Now change the header name country_name in your file VM-Users.csv to country and try the import. The name of the country field in import is 'country' so change the field name and do the import. See if it works.

Hello,

I've cset the field value of "copuntry_name" of the export template to "country". It's working! Thx!

So I wish you and Roland a merry Christmas and a happy new year. Thx for your help!