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Resolved Virtuemart menu has disappeared after CSVI Pro install !

  1. colmagee
    colmagee
  2. RO CSVI
  3. Tuesday, 04 July 2017
  4.  Subscribe via email
I have just installed CSVI Pro 7.2.3 but after installing the plugin ("successfully" ahem) Virtuemart has completely disappeared from my admin menu!
The component is completely inaccessible. How can I fix this ?

I am using Joomla 3.7.2 & VirtueMart 3.2.2

Thanks
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Responses (4)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
There could be corrupted data possibility in your menu table and so installing CSVI would have broken the menu links. Can you go to CSVI about page and click on Fix menu button on top corner? Check if it fixes your issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
colmagee
colmagee
Accepted Answer Pending Moderation
Thanks Tharuna but that has not resolved the issue - I did click on the Fix button but the database wasn't showing any errors or warnings anyway.
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I did click on the Fix button but the database wasn't showing any errors or warnings anyway.

The fix menu will fix any wrong paths in menu tables and does not show errors or warnings. Are you having this issue only with VirtueMart? If Yes, can you try to install the VirtueMart component again from Joomla extension manager? Please take a backup of files and tables before doing the VirtueMart install.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
colmagee
colmagee
Accepted Answer Pending Moderation
That has resolved the issue. Thank you !
  1. more than a month ago
  2. RO CSVI
  3. # 4
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