Resolved Updates not working from Joomla

Hello,

Let's see what is going on because something must have fallen over in your installation as the update worked fine here. If you go to Extensions -> Manage -> Update Sites and filter on CSVI. How many sites do you see there and which ones?

Hi Roland

Thank for getting back to me so quickly.
Here is a link to all the filters I found. http://awesomescreenshot.com/0c8604uq7f
Hope this helps

David

Hey David,

Ok, so that screenshot looks all good. Next is to see if your download ID is stored in the database. If you know how using PhpMyAdmin for example, go to the table jos_updates and filter on the name with this query

select name, extra_query from jos_updates where name like 'CSVI%';

in the resulting list you should see CSVI Pro and in the second column a value like dlid=<your ID> The ID should be a 32 character string.

Let me know what you find.

ok I will need to get the server login details from my client as not on my server.

But I can confirm that the ID is being saved in the CSVI options menu.

I do also have a development site which upgraded fine.