1. emperor
  2. RO CSVI
  3. Wednesday, 08 June 2022
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Hello, I am trying to backup RO CSVI templates/settings etc by going to

RO CSVI -> Maintenance -> RO CSVI -> Backup Templates

Then selecting all and and then Continue.

Destination does not matter, I tried both download and on server.

Immidiately I receive an error message:

Joomla 3

An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.
Warning: DOMDocument::save(D:/wamp/www/htdocs/thewebempire/tmp/com_csvi/csvi_templates_http://www.thewebempire.us_20220608.xml): failed to open stream: No such file or directory in D:\wamp\www\htdocs\thewebempire\plugins\csviaddon\csvi\com_csvi\model\maintenance.php on line 1430

Warning: DOMDocument::save(D:/wamp/www/htdocs/thewebempire/tmp/com_csvi/csvi_templates_http://www.thewebempire.us_20220608.xml): failed to open stream: No such file or directory in D:\wamp\www\htdocs\thewebempire\plugins\csviaddon\csvi\com_csvi\model\maintenance.php on line 1430
{"success":true,"message":null,"messages":null,"data":{"run_id":17,"info":"","continue":false,"cancel":false,"key":0,"downloadfile":"https:\/\/http://www.thewebempire.us\/administrator\/index.php?option=com_csvi&task=exports.downloadfile&tmpl=component&file=RDovd2FtcC93d3cvaHRkb2NzL3RoZXdlYmVtcGlyZS90bXAvY29tX2NzdmkvY3N2aV90ZW1wbGF0ZXNfd3d3LnRoZXdlYmVtcGlyZS51c18yMDIyMDYwOC54bWw=","process":false,"url":"https:\/\/www.thewebempire.us\/administrator\/index.php?option=com_csvi&view=logdetails&run_id=17&return=aHR0cHM6Ly93d3cudGhld2ViZW1waXJlLnVzL2FkbWluaXN0cmF0b3IvaW5kZXgucGhwP29wdGlvbj1jb21fY3N2aSZ2aWV3PW1haW50ZW5hbmNl"}}


Joomla Version: ‎3.10.8
RO CSVI Version: pkg_ro_csvi_7.20.0
PHP Version: 7.3.12
Database Type: mysql
Database Version: 5.5.5-10.4.10-MariaDB

Joomla 4

An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.
Warning: DOMDocument::save(D:/WAMP/www/htdocs/alpha/joomla4/tmp/com_csvi/csvi_templates_alpha.thewebempire.us_20220608.xml): failed to open stream: No such file or directory in D:\WAMP\www\htdocs\alpha\joomla4\plugins\csviaddon\csvi\com_csvi\model\maintenance.php on line 1437

Warning: DOMDocument::save(D:/WAMP/www/htdocs/alpha/joomla4/tmp/com_csvi/csvi_templates_alpha.thewebempire.us_20220608.xml): failed to open stream: No such file or directory in D:\WAMP\www\htdocs\alpha\joomla4\plugins\csviaddon\csvi\com_csvi\model\maintenance.php on line 1437
{"success":true,"message":null,"messages":null,"data":{"run_id":20,"info":"","continue":false,"cancel":false,"key":0,"downloadfile":"https:\/\/alpha.thewebempire.us\/joomla4\/administrator\/index.php?option=com_csvi&task=exports.downloadfile&tmpl=component&file=RDovV0FNUC93d3cvaHRkb2NzL2FscGhhL2pvb21sYTQvdG1wL2NvbV9jc3ZpL2NzdmlfdGVtcGxhdGVzX2FscGhhLnRoZXdlYmVtcGlyZS51c18yMDIyMDYwOC54bWw=","process":false,"url":"https:\/\/alpha.thewebempire.us\/joomla4\/administrator\/index.php?option=com_csvi&view=logdetails&run_id=20&return=aHR0cHM6Ly9hbHBoYS50aGV3ZWJlbXBpcmUudXMvam9vbWxhNC9hZG1pbmlzdHJhdG9yL2luZGV4LnBocD9vcHRpb249Y29tX2Nzdmkmdmlldz1tYWludGVuYW5jZQ=="}}


RO CSVI Version: pkg_ro_csvi_8.30.0
Database Type: mysql
Database Version: 5.7.36
Database Collation: latin1_swedish_ci
Database Connection Collation: utf8mb4_general_ci
Database Connection Encryption: None
Database Server Supports Connection Encryption: No
PHP Version: 7.4.26
Web Server: Apache/2.4.51 (Win64) OpenSSL/1.1.1l PHP/7.4.26
WebServer to PHP Interface: apache2handler
Joomla! Version: Joomla! 4.1.4 Stable [ Kuamini ] 24-May-2022 16:00 GMT
Accepted Answer
Accepted Answer Pending Moderation
Hello,

You can check on the RO CSVI -> About page if all the folders are writable. It looks like that either the folder tmp/com_csvi/ does not exist or is not writable. You can fix that via the About page.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Accepted Answer Pending Moderation
Thank you for your reply! I checked the RO CSVI -> About page, and everything is writable. But the second part of your reply seemed to pave the way to the solution. I checked the tmp Joomla folder, and there was no com_csvi inside. So i manually created the folder and then the backup worked!

So the issue is resolved. Thank you again!
  1. more than a month ago
  2. RO CSVI
  3. # 1
  • Page :
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