Hello Manuela,
Now I have a problem with German umlauts. They are now written to the database as HTML entities. As soon as I export the customer data, the umlauts come as HTML in the XML file.
What is saved in database is what export gets.
I tried to solve the problem with a rule - unfortunately without success.
The Multi replace rule should work. Please send me the template XML file to check. To get the template XML file, in RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select the export template and download the XML file. Post the XML file.
Kind regards,
Tharuna
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