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Resolved Template failing to read a media custom field

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  1. rusasadmins
    rusasadmins
  2. RO CSVI
  3. Thursday, 29 October 2026
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Hello,

After installing the latest RO CSVI 9.14.0 yesterday the Physics people images are not appearing this morning. This was an issue in the past that was corrected but apparently it has returned.

https://physics.rutgers.edu/people/faculty-list

The issue is with a Media custom field. The data source is the people_update_v2 view.

Here is an example of the value of the portrait field:
http://cgisvr.physics.rutgers.edu/cgi-bin/physdb/forsas/image.pl?andrei

~ Steve
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Responses (5)
rusasadmins
rusasadmins
Accepted Answer Pending Moderation
*** Update *** The people images appear when accessed from off-campus but not on-campus.
  1. 44 minutes ago
  2. RO CSVI
  3. # 1
rusasadmins
rusasadmins
Accepted Answer Pending Moderation
Now I see that the http://cgisvr.physics.rutgers.edu/cgi-bin/physdb/forsas/image.pl?andrei value is stored in the media field but for some reason the image is not rendering.
  1. 1 hour ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hi Steve,
In your import template on Image tab set Save images on server to Yes, save the template and run the import again. Check if images show after that.
Kind regards,

Tharuna

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  1. 2 hours ago
  2. RO CSVI
  3. # 3
rusasadmins
rusasadmins
Accepted Answer Pending Moderation
Attached is the import debug log. Thanks!
Attachments (1)
com_csvi.log.7755.zip
  1. 3 hours ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hi Steve,
Please post import debug log to check. To get debug log read How to collect debug information? document.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. 3 hours ago
  2. RO CSVI
  3. # 5
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