1. cyberspyder
  2. RO CSVI
  3. Friday, 04 August 2017
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I have created my import file, set up my parent product and custom fields, but the import does not process correctly.

Below you will see my import file, the screenshot of the setup in virtuemart and a link to the current product after import.

http://growecraftsman.com.php7-32.phx1-2.websitetestlink.com/mens-masonic-rings/mens-masonic-ring-36-detail

The product should have Ring Size (custom fields for all) and then Metal Choice and Stone Choice (Stockable Custom Fields) but there are no dropdowns at all.

I have spent all day trying to read the support articles and tutorials and forum posts and I just can't figure this out.
Accepted Answer
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Thank you. OK I will try that and see if it works.
  1. more than a month ago
  2. RO CSVI
  3. # Permalink
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Hello,
Can you also post the debug log of your import to check? To know on how to get the debug log check the blue box on top of this page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
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Thank you, the log is attached. also here is the link to the ring: http://growecraftsman.com.php7-32.phx1-2.websitetestlink.com/mens-masonic-rings/mens-masonic-ring-detail No dropdowns appear to make the selections.
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  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
You don't seem to have CSVI stockable custom fields plugin installed on your site and so the custom fields are been processed which in turn is the cause for no drop downs. Download and install CSVI Stockable Custom Fields from CSVI Downloads page and then run the import again.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
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Well, actually I did already install it, but I also installed the "Custom Fields for All" plugin... are they compatible? I would think they were since they are made by the same organization. I am using both options on my products. However, just to be sure, I did download that again, install it again, update the available fields and try the import again, and there was no change. The product still has no selectable options. I have attached the log file of the latest import to see if that may shed more light.

Here is the ring detail page: http://growecraftsman.com.php7-32.phx1-2.websitetestlink.com/mens-masonic-rings/mens-masonic-ring-detail
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  1. more than a month ago
  2. RO CSVI
  3. # 4
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Hello,
Can you post the screenshot on the plugins you have installed? From Joomla admin menu, go to Extensions >> Manage >> Manage, in the search filter give the text stockable and click search icon. Post the screenshot of the list of plugins.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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Hello,
The problem is in your import file, in the parent product row in the custom_title column you have an extra ~ at the end of it which makes the count of custom titles and custom values not to match and so custom fields are not processed. Remove the extra ~ at the end and run the import again.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 7
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Hello,
Just for your reference, i am was saying about the custom_value where there is n extra ~ at the end.

customfieldsforall~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~stockablecustomfields~
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 8
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Thank you very much!! that fixed it!! How do I get the dropdowns to have items? I see ONE only (the first one), not my whole list. I must be leaving something out of my spreadsheet.

Here's the site (it moved) http://www.houstonbadge.com.php7-32.phx1-2.websitetestlink.com/masonic-jewelry
I am attaching the log and the file I uploaded again. virtuemart_products.csv com_csvi.log.38.zip

All the child products were created, are published, and appear to be linked to the product, but he metal and stone only show the first child in the dropdown. What am I doing wrong?
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  1. more than a month ago
  2. RO CSVI
  3. # 9
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Hello! is there an answer for this?
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
Hello,
You seem to have edited the forum post and put in your new queries. Kunena forum does not send notifications when a forum post has been edited and so your post has not been noticed for so long. In future please make sure you create a new forum post for any new queries.

All the child products were created, are published, and appear to be linked to the product, but he metal and stone only show the first child in the dropdown. What am I doing wrong?

I am not sure where you see only one child option in the drop down list. I see two options in Metal choice and 5 in stone choice in the link you have posted. Can you confirm this?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 11
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Yes, but there should be 35 options all together. 7 metal types and 5 stone types. the ones there, I created manually by using the stockable custom fields and clicking the "add variation" button and setting each one up individually. My hope was that I could export then and see what I was missing. However, this did not happen, I could not see any difference in the connected items and the non-connected items. I must be missing something completely. if you look at the child products page, they are all there, all 35. They are published, they have prices, but they don't show up as purchasable combinations.
  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
Hello,
The problem is with your import file. In the parent row under custom_title column you have 'Ring Option' but it should be 'Ring Options' which is correct only with first value and rest are missing the 's'. You need to correct all of them and run the import again.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 13
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