1. yorkshireladdie
  2. RO CSVI
  3. Friday, 21 April 2017
  4.  Subscribe via email
Hello Support,

I am using CSVIPRO Version 7.1.0 and joomla version 3.6.4.

I want to import virtuemart products with stockable custom field plugin. I have created import file but import is not working properly. some custom fields are filled in parent product properly and in some products custom fields are empty while the child products are created. "CSVI Import Stockable Custom Fields" plugin is also enabled. I am surprised why this is happen. I have checked fields in import file many time but no success. Please help me. How to do import exactly. well my import file has 416 rows. Please find the attached log file and my import file and let me know where I am doing mistake. com_csvi.log.66.txt.zip OOahh-Sport-slide.csv
Accepted Answer Pending Moderation
Hello,
Your import file looks good. Can you post the screenshot on how you have setup the custom fields on your VirtueMart custom fields page?
Kind regards,

Tharuna

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If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
sure, Please find the attached image. vm-custom-field-setting.png
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
Your custom fields setting also looks good. Wonder why it is not working for you as I can also see few log entries missing in your debug log which are suppose to happen in stockablecustomfields import. You have issue with the product you posted in your import file? If yes, can you send me the mysql dump of your VirtueMart tables? You can send it as email to tharuna@csvimproved.com.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello,

I have imported product successfully but I have following issues.

1)Sizes are out of order after importing while the order in the import file is correct. Please see the attached image "Order of Sizes.jpg"

2) I am unable to edit products after import. when I try to save product it will take me to virtuemart desktop

since the log and import file is very large I am sending zip on your email.

Required Files are attached Order of Sizes.jpg
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,
1)Sizes are out of order after importing while the order in the import file is correct. Please see the attached image "Order of Sizes.jpg"

You are missing custom_ordering field in your import file, you need to add this field to parent product row with order for child products like 1~2~3~4.. and so on. Please take a look at product import with custom fields document to know on it.

2) I am unable to edit products after import. when I try to save product it will take me to virtuemart desktop

Product import with CSVI and Saving a product in VirtueMart are completely two different events, they are not related. I guess this should be something to do with your VirtueMart settings as product import just puts data into VirtueMart tables and has nothing to do with VirtueMart files or interface.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello,

1)Sizes are out of order after importing while the order in the import file is correct. Please see the attached image "Order of Sizes.jpg"


You are missing custom_ordering field in your import file, you need to add this field to parent product row with order for child products like 1~2~3~4.. and so on. Please take a look at product import with custom fields document to know on it.


I am using stackable custom field and I want ordering of fields value. My Custom fields are in proper order. can you please let me know how can I correct the orders of custom field values.

Thanks
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello,
I am using stackable custom field and I want ordering of fields value. My Custom fields are in proper order. can you please let me know how can I correct the orders of custom field values.

As i said earlier you need to include one more field in your import file called custom_ordering and set the ordering as 1~2~3~4~5... format. You need to have this field value included in parent product row where you have custom_title, custom_value and custom_multiple fields. Hope it is clear now.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
2) I am unable to edit products after import. when I try to save product it will take me to virtuemart desktop

Hello,

I found that problem is somewhere in the csv file but I am unable to locate the issue in csv file. Can you please just check and try to import my attached csv file and and let me know which fields are creating issues.

Thanks OOlala-thong.csv
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello,
The problem of page exits without saving to VirtueMart dashboard is only with your parent product and not with child products, atleast for me. This is not an issue with your csv file or CSVI but with your php.ini settings. This issue has been discussed in VirtueMart forum here.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Hello Tharuna,

Thanks for your nice support my issue is resolved.

Thanks
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
Hello,
Glad to know that your issue is solved. Would appreciate if you could give us a review on Joomla extension directory.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 11
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