1. paola.ciattoni@naidistribuzione.it
  2. RO CSVI
  3. Wednesday, 13 April 2016
  4.  Subscribe via email
hi,
I'm having problems with the import of the products.
I configured everything perfectly, in fact, the export works great.
It appears to me that, during the import.

http://snag.gy/qyCNN.jpg

is a problem of my hosting or have I done something wrong in the configuration?

The debug logs are not available ...
Accepted Answer Pending Moderation
Hello,
Please have a look at 500 internal server error document to find what is causing the problem. Also make sure you have PHP 5.5 version or above.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
I tried to set the permissions 775 to 777 in tmp/com_csvi but the error continues to manifest itself.

These are the error log:

"AH01215: suexec policy violation:
End of script output before headers: rantai.php, referer http://www.mysite.it/test/administrator/index.php?option=com_csvi&view=import "

php 5.6
Joomla 3.4.8 with Virtuemart 3.0.14
CSVI PRO 6.55
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
I get Internal server error 500 in manual imports after updated to virtuemart 3.0.16. Manual import doesn't write anything to log but cron job does
PHP Fatal error: Cannot use 'String' as class name as it is reserved in /home/xxxxxxxx/public_html/libraries/vendor/joomla/string/src/String.php on line 19

Joomla 3.5.1, VM 3.0.1, PHP 7.0.4 and all CSVI components up2date
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello Eikka,
Please have a look at the discussion in this thread to solve your issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello Paola,
The error is mostly because of permission issue. Make sure that your folders are set to 755 and files to 644 permissions.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
In the end, I managed to solve the problem.
It was enough to reset all the correct permissions, from the management of the hosting panel.
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Thank you, I have added this to the documentation as well.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 7
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