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Resolved Status Error 200 Runtime Exception

  1. anthony352
    anthony352
  2. RO CSVI
  3. Sunday, 10 July 2016
  4.  Subscribe via email
Hello Support. I am running Joomla 3.5.1 / Virtuemart 3.0.16 with CSVI Pro 6.4.3

This is a testing site until all the data and functionality has been confirmed.

I am trying to import a sample group of products and getting the following error below. I am using the ip address/~username for access to site. Site shows fine in this testing mode but still get this error. I am using a template for import that I know works on old site. Thank you for any help with this.

Status error: 200
Status message: OK

Fatal error: Uncaught exception 'RuntimeException' with message 'Could not connect to MySQL.' in /..../......../public_html/libraries/joomla/database/driver/mysqli.php:183 Stack trace: #0 /..../......../public_html/libraries/joomla/database/driver.php(1726): JDatabaseDriverMysqli->connect() #1 /..../......../public_html/administrator/components/com_csvi/helper/settings.php(45): JDatabaseDriver->loadResult() #2 /..../......../public_html/administrator/components/com_csvi/rantai/model.php(159): CsviHelperSettings->__construct(Object(JDatabaseDriverMysqli)) #3 /..../......../public_html/administrator/components/com_csvi/rantai/rantai.php(96): RantaiModel->__construct(Object(JInput)) #4 /..../......../public_html/libraries/joomla/application/web.php(260): Import->doExecute() #5 /..../......../public_html/administrator/components/com_csvi/rantai/rantai.php(169): JApplicationWeb->execute() #6 {main} thrown in /..../......../public_html/libraries/joomla/database/driver/mysqli.php on line 183
CSVI Pro 6.4.3 | Copyright (C) 2006 - 2015 RolandD Cyber Produksi
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Responses (1)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Anthony,

First you need to do is update CSVI Pro to the current version which is 6.6.1 and check if you still have the issue then. This issue should be resolved.
Kind regards,

RolandD

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