1. Anonymous User
  2. RO CSVI
  3. Thursday, 03 July 2025
  4.  Subscribe via email
Hi, when we try to run any of our exports we get the following error

SQLSTATE[HY000] [2019] Can't initialize character set utf8mb4 (path: /usr/share/mysql/charsets/)

Imports work fine
Accepted Answer Pending Moderation
Hello,
May I know which Joomla version you are using? As per the error MySQL is missing utf8mb4 character set and that is the same character set used by Joomla. Run the below query and check the list of character sets.


show character set like 'utf%';


One possible reason for this missing character set is that you must be using very old MySQL version.
Kind regards,

Tharuna

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  1. 1 day ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Charset Description Default collation
utf8mb3 UTF-8 Unicode utf8mb3_general_ci
utf8mb4 UTF-8 Unicode utf8mb4_general_ci
utf16 UTF-16 Unicode utf16_general_ci
utf16le UTF-16LE Unicode utf16le_general_ci
utf32 UTF-32 Unicode utf32_general_ci

Joomla ‎4.4.12
Database Version 10.6.20-MariaDB-cll-lve
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_general_ci
PHP 8.1.32
  1. 1 day ago
  2. RO CSVI
  3. # 2
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