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Resolved Category not linked on import

  1. piosaliani
    piosaliani
  2. RO CSVI
  3. Thursday, 02 July 2020
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Hi Tharuna,
we solved the problem described above.
Now we have a more important problem. On the official website, where CSVI Pro 7.6.1 is still installed, we have imported the csv file that I am attaching to you, but many of the products have not been associated with the categories. For example, the product "BERRETTO TOKIO DIS. 5571" was imported, but the category "UOMO/UOMO INVERNALE/BERRETTO TESSUTO" was not associated with this.
Could you do a check?

Thanks
Pio
Attachments (2)
com_csvi.log.174.txt.zip
prodotti_01072020.csv
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Pio,
Yes in VirtueMart child products gets the characteristics of parent but can also have its own characteristics so in your case if parent product is assigned to the category, the child products gets the category from the parent.
Kind regards,

Tharuna

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Responses (8)
piosaliani
piosaliani
Accepted Answer Pending Moderation
Thank you so much for the impeccable assistance!

Kind regards,
Pio
  1. more than a month ago
  2. RO CSVI
  3. # 1
piosaliani
piosaliani
Accepted Answer Pending Moderation
Hi Tharuna,
Is it right to assign categories only to parent products?

Kind regards,
Pio
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Pio,
Not all products in your import file have categories assigned to them. From what i see, only the parent products have categories and child products have empty category_path field. This could be the reason you are seeing less count of products in Product categories page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
piosaliani
piosaliani
Accepted Answer Pending Moderation
Hi Tharuna,
if I access the categories (category1.jpg), the products assigned to the categories (category2.jpg) are less than the imported ones.

Kind regards,
Pio
Attachments (2)
category1.jpg category1.jpg
category2.jpg category2.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Pio,
Yes, i had a look into the site for product with SKU BT709_V1 and name BERRETTO TOKIO DIS. 5571 as mentioned in your previous post, i see that this product has a category assigned. Please see the screenshot attached from your site's VirtueMart page.

Please let me know if i am missing something.
Attachments (1)
Screenshot 2020-07-02 at 5.17.09 PM.png Screenshot 2020-07-02 at 5.17.09 PM.png
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
piosaliani
piosaliani
Accepted Answer Pending Moderation
Hi Tharuna,
I installed the RO CSVI version 7.16.1, and imported again, but I still have the same problem.
Could you check?
Thanks
Pio
  1. more than a month ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Pio,
I created a new post for this issue as it is a new one.

I had a look at your debug log and see that category has not been processed for the product BERRETTO TOKIO DIS. 5571. So i ran the import with your file in my local site but with latest RO CSVI 7.16.1 version and could see the category assigned. See screenshot attached. May i ask why you are using CSVI Pro 7.6.1 version instead of latest RO CSVI 7.16.1?
Attachments (1)
Screenshot 2020-07-02 at 4.16.09 PM.png Screenshot 2020-07-02 at 4.16.09 PM.png
Kind regards,

Tharuna

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