1. zagorix
  2. RO CSVI
  3. Friday, 28 April 2017
  4.  Subscribe via email
Dear Sirs,
I have a problem with import of field step_order_level (purchase product quantity in steps of) in product table of VirtueMart.
I have a simple csv with three fields: product_sku, step_order_level and product_name.
Product_sku and product_name are correctly imported or updated, but step_order_level not.

VirtueMart 3.0.18
CSVI Pro 7.1.0
Joomla! 3.6.5
PHP 5.6.20

In attachment you can find a sample of the file being imported, a copy of the template I am using and debug information.

com_csvi.log.465.zip csvi_templates_20170428.xml Test - product_sku - step_order_level - product_name.csv

Thank you very much for your precious support,
Alessandro.
Accepted Answer Pending Moderation
Hello Alessandro,
Can you try to load the attached patch file from CSVI maintenance menu and try the import again?

patch_vm_product_params_2017_04_28.zip
Attachments (1)
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello,
Please load the patch file attached in this thread and run the import again.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hi Tharuna,
thank you for your reply.
I installed the patch, previous issue is solved, but unfortunately now I have a new problem.
After import of another type of template without step_order_level field, step_order_level is set to empty.
Here the files of template, debug log and csv:
csvi_templates_20170428 (1).xml com_csvi.log.471.zip Test-productsDAY.csv .

Regards,
Alessandro.
Attachments (3)
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello Alessandro,
Your debug log is empty so there is actually nothing i could check with it. Also running import with your file and template doesn't do anything to step_order_level, it works good. Post the correct debug log to check.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hi Tharuna,
sorry, I forgot to enable log.
Here the log:
com_csvi.log.472.zip

Best regards,
Alessandro.
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hi Tharuna,
all works fine now!
Thank you again for excellent support,
Alessandro.
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello,
Glad to know that your issue is solved. Would appreciate if you can post us a review on Joomla extension directory.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 7
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