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Resolved Problem importing images from a site with https

  1. fatelettronica
    fatelettronica
  2. RO CSVI
  3. Friday, 11 February 2022
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Hi Rolad
I am still using the old version 7.20
It's been two weeks since I realized that the images are not imported from url with HTTPS by some of our suppliers.
For one I solved it by changing the URL from HTTPS to HTTP because their site gives the possibility to see the images.
For a provider URL it is not possible, there is only access to the HTTPS.
Then there is also this, only for one supplier, I had to change from http to https because the upload stopped with ssl certifcato error, this didn't happen before. So now I have a lot of articles without photos.

Thank you
Lorenzo

Joomla! 3.10.5
VirtueMart 3.8.8 10472
RO CSVI 7.20.0
0
Accepted Answer
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Resolved

Today I turned on error logging and found the problem.
In the log file I found this line:
"ICEcat error: Please, add this IP address xx.xx.xx.196 to the 'Allowed IP addresses' setting of your account. I added this ip to the list of allowed ip in my Icecat account."
I added this ip to the list of allowed ip in my Icecat account.
I thought my site's ip was static but apparently it has been changed on the server and I don't understand why.
Now the upgrade is finished without errors and not changed from http to https of a provider.
Everything works smoothly.

Greetings

Lorenzo
  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Responses (3)
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Hello

I have read the documentation for the SSL certificate issue
I did tests on the sites of the two suppliers that I have problems with the upgrade of the images. One has problems with the certificate chain and the one that causes the upgrade to be blocked if it has an HTTP url.
The other has no certificate problems. For both, with https, I see that in virtuemart the images are not loaded.

Attached the screenshot of the SSL Certificate error.

Can you help me solve?

Thank you
Attachments (1)
SSL certificate.pdf
  1. more than a month ago
  2. RO CSVI
  3. # 1
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Lorenzo,

Thank you for the update and glad to hear it is resolved.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 2
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