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Resolved Problem exporting product_url field after upgrade to Ver. 8.3

  1. fatelettronica
    fatelettronica
  2. RO CSVI
  3. Saturday, 11 June 2022
  4.  Subscribe via email
Dear Tharuna

On one site I upgraded to version 8.3 from 8.2 and exporting, as usual, I encounter a problem with the url of the field in question.
The initial part that includes the domain name is missing. https://www.fatelettronica.it/
the result is this link: index.php? option = com_virtuemart & view = productdetails & virtuemart_product_id = 62222 & virtuemart_category_id = 3 & Itemid = 1
Not usable
Having a second site with version 8.2 in this one the export file was compiled well, url complete.
As a test I upgraded to 8.3 and the result is like in the fatelettronica site. Url found and not usable
I am also attaching the csv file. As you will see url picture_url is correct while product_url is broken.
There are only a few lines in the file, otherwise it is too large.
Greetings

Lorenzo
Attachments (1)
Google_1.csv
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
Can you try with the modified patch file attached here? Let me know if the patch fixes the issue.
Attachments (1)
patch_vm_2022_06_14.zip
Kind regards,

Tharuna

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  2. RO CSVI
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Responses (9)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
From RO CSVI maintenance page run Refresh SEF URLs option for VirtueMart and for the export template. Run the export and check if that fixes the issue. If not please post the export debug log to check. To get the debug log check How to collect debug information? document.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

When I perform maintenance this error occurs.
"Mistake
Operation timed out after 5001 milliseconds with 0 bytes received "
now I send you the log of the export file.

Greetings
Lorenzo
Attachments (1)
com_csvi.log.561.zip
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
When I perform maintenance this error occurs.
"Mistake
Operation timed out after 5001 milliseconds with 0 bytes received "

Your server is not able to finish the process in given time limit and so times out. But then I realised from your debug log that you are trying to export non SEF URLs. The maintenance task is to generate SEF URLs before the export and save them to database so it can be used in export from database table. That way export is faster.

The initial part that includes the domain name is missing. https://www.fatelettronica.it/
the result is this link: index.php? option = com_virtuemart & view = productdetails & virtuemart_product_id = 62222 & virtuemart_category_id = 3 & Itemid = 1
Not usable

I think i found an issue here. Can you please load the attached patch file and run the export? Let me know on how that goes.
Attachments (1)
patch_vm_2022_06_14.zip
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

I uploaded the patch and the result is this.
https: //http://www.fatelettronica.itindex.php? option = com_virtuemart & view = productdetails & virtuemart_product_id = 13949 & virtuemart_category_id = 3 & Itemid = 1

The "/" is missing between domain and "index"

Greetings
Lorenzo
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
In RO CSVI config page, add a "/" at the end of for domain name field. So if you have domain name as http://www.fatelettronica.it change it to http://www.fatelettronica.it/ and save the config details. That should solve your issue.
Kind regards,

Tharuna

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  1. more than a month ago
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  3. # 5
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

I added / to the domain in options> website url, but nothing changes.
Sorry, review the changes from 8.2 to 8.3. when I had 8.2 the problem of the URL without domain was not there.
Greetings

Lorenzo
  1. more than a month ago
  2. RO CSVI
  3. # 6
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

Now it's OK. the url is correct
Greetings
Lorenzo
  1. more than a month ago
  2. RO CSVI
  3. # 7
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
Thank you for confirming the patch is working. This fix will be included in upcoming RO CSVI release.
Kind regards,

Tharuna

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