1. mad-q
  2. RO CSVI
  3. Thursday, 18 August 2016
  4.  Subscribe via email
Hello, I am trying to setup a template and have opened the Hikashop CSVI Export plugin and the Template dropdown has PLG_HIKASHOP_HIKASHOPCSVIEXPORT_TEMPLATE_LABEL listed instead and the dropdown fails to work. I have uninstalled and re-installed the plugin. No joy. Any help would be most appreciated.

Iain
Joomla 3.6.2
PHP 5.4.45
Hikashop 2.6.3
Accepted Answer Pending Moderation
Hello,

If you are seeing the untranslated string, it can mean two things. Either the installation went wrong or you are using a language which doesn't have it translated.

Just to be clear, the installation should be CSVI Pro first and then the HikaShop addon plugin. This should have all the info for you. After that you can follow the steps in the Missing fields in CSVI document to make sure everything is up-to-date.

In case that doesn't help either, a full clean install is recommended by removing all tables from the database starting with csvi_ and then uninstall CSVI and any addons. After that install CSVI and the HikaShop addon plugin and run the updates as explained in the missing fields document, just to be sure everything is up-to-date.

If you still have issues, check if there are any Javascript issues, perhaps a plugin is interfering with CSVI. Won't be the first time that has happened. The first two results on this search page will explain how to use Firebug or Developer tools to get an idea of what may be going on.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello

Thank you for that, I am afraid that it failed to correct the problem. I removed, re-installed it etc.

I have followed the instructions with regards to web dev tools. here is the code could you please help.

<!DOCTYPE html>
<html lang="en-gb" dir="ltr">
<head>
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta http-equiv="X-UA-Compatible" content="IE=edge"/>
<meta charset="utf-8"/>
<meta name="generator" content="Joomla! - Open Source Content Management"/>
<title>CSVI - Maintenance - Draganfly Motorcycles - Administration</title>
<link href="/administrator/templates/isis/xfavicon.ico.pagespeed.ic.AksjE9h9GD.webp" rel="shortcut icon" type="image/vnd.microsoft.icon"/>
<link rel="stylesheet" href="https://www.draganfly.co.uk/A.administrator,,_components,,_com_csvi,,_assets,,_css,,_display.css+media,,_jui,,_css,,_chosen.css+administrator,,_templates,,_isis,,_css,,_template.css,,q74b08006a1c6afe94ebdfbe3c2ac7d15+media,,_akeeba_strapper,,_css,,_bootstrap.j32.min.css,,q009fef513f6d6e3113711095636a5a1a+media,,_akeeba_strapper,,_css,,_strapper.min.css,,q009fef513f6d6e3113711095636a5a1a+media,,_akeeba_strapper,,_css,,_strapper.j3.css,,q009fef513f6d6e3113711095636a5a1a+components,,_com_mijosearch,,_assets,,_css,,_mijosearch.css+components,,_com_comprofiler,,_plugin,,_templates,,_default,,_bootstrap.css,,qv==efbbea38f7920448+components,,_com_comprofiler,,_plugin,,_templates,,_default,,_fontawesome.css,,qv==efbbea38f7920448+components,,_com_comprofiler,,_plugin,,_templates,,_default,,_template.css,,qv==efbbea38f7920448+administrator,,_modules,,_mod_cbadmin,,_mod_cbadmin.css,,qv==efbbea38f7920448,Mcc._HFo1b12JT.css.pagespeed.cf.PrRAiU-klV.css"/>










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no-repeat}.menu-icon-16-acytemplate{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acytemplate.png) no-repeat}.menu-icon-16-process{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-process.png) no-repeat}.menu-icon-16-stats{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-stats.png) no-repeat}.menu-icon-16-acyconfig{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acyconfig.png) no-repeat}.menu-icon-16-update{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-update.png) no-repeat}.menu-icon{background:url(components/com_sef/assets/images/xicon.png.pagespeed.ic.VjDCyxJBpn.webp) no-repeat}.menu-icon-16-sefcpanel{background:url(components/com_sef/assets/images/xicon-16-sefcpanel.png.pagespeed.ic.nQPeKwexUH.webp) 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no-repeat}.menu-project_16{background:url(components/com_creativecontactform/assets/images/xproject_16.png.pagespeed.ic.MeEkmaRCkr.webp) no-repeat}.menu-x_icon{background:url(components/com_extplorer/images/x_icon.png) no-repeat}.menu-fs-ico-16{background:url(components/com_fastseller/static/img/xfs-ico-16.png.pagespeed.ic.AzIyvdr3mA.webp) no-repeat}.menu-icon-16-hikashop{background:url(https://www.draganfly.co.uk/media/com_hikashop/images/icons/xicon-16-hikashop.png.pagespeed.ic.P9DZjomIn8.webp) no-repeat}.menu-icon-16-article{background:url(templates/bluestork/images/menu/xicon-16-article.png.pagespeed.ic.MyiertRF_E.webp) no-repeat}.menu-icon-16-category{background:url(templates/bluestork/images/menu/xicon-16-category.png.pagespeed.ic.MvRuBiXOQl.webp) no-repeat}.menu-icon-16-user{background:url(templates/bluestork/images/menu/icon-16-user.png.pagespeed.ce.kFzHsYurqi.png) no-repeat}.menu-icon-16-content{background:url(templates/bluestork/images/menu/xicon-16-content.png.pagespeed.ic.zWFjmz-UDd.webp) no-repeat}.menu-icon-16-config{background:url(templates/bluestork/images/menu/icon-16-config.png.pagespeed.ce.tSJbnvZxJt.png) no-repeat}.menu-icon-16-default{background:url(templates/bluestork/images/menu/xicon-16-default.png.pagespeed.ic.WBm2X-w0jO.webp) no-repeat}.menu-icon-16-help{background:url(templates/bluestork/images/menu/xicon-16-help.png.pagespeed.ic.3uKy7_T1rC.webp) no-repeat}.menu-icon-16-help-jrd{background:url(templates/bluestork/images/menu/xicon-16-help-jrd.png.pagespeed.ic.itYx7q67sY.webp) no-repeat}.menu-logo{background:url(components/com_jce/media/img/menu/xlogo.png.pagespeed.ic.3mBBDeMkTE.webp) no-repeat}.menu-jce-cpanel{background:url(components/com_jce/media/img/menu/xjce-cpanel.png.pagespeed.ic.lrcYV2J4Ek.webp) no-repeat}.menu-jce-config{background:url(components/com_jce/media/img/menu/jce-config.png.pagespeed.ce.maK27ZFvwu.png) no-repeat}.menu-jce-profiles{background:url(components/com_jce/media/img/menu/xjce-profiles.png.pagespeed.ic.wKop4IkGZ4.webp) no-repeat}.menu-jce-install{background:url(components/com_jce/media/img/menu/jce-install.png.pagespeed.ce.HQF_4sDdYW.png) no-repeat}.menu-jotcache-logo{background:url(components/com_jotcache/assets/images/xjotcache-logo.png.pagespeed.ic.wF0SeNlBK7.webp) no-repeat}.menu-icon-16-mijoftp{background:url(components/com_mijoftp/assets/images/icon-16-mijoftp.png.pagespeed.ce.a_N2yFfsV5.png) no-repeat}.menu-mijosearch{background:url(components/com_mijosearch/assets/images/xmijosearch.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-config{background:url(components/com_mijosearch/assets/images/xicon-16-as-config.png.pagespeed.ic.hbWz8b6sMz.webp) no-repeat}.menu-icon-16-as-extensions{background:url(components/com_mijosearch/assets/images/xicon-16-as-extensions.png.pagespeed.ic.LNs8KIRvda.webp) no-repeat}.menu-icon-16-as-statistics{background:url(components/com_mijosearch/assets/images/xicon-16-as-statistics.png.pagespeed.ic.4c435wbN_C.webp) no-repeat}.menu-icon-16-as-filters{background:url(components/com_mijosearch/assets/images/xicon-16-as-filters.png.pagespeed.ic.YLSK6VpeIX.webp) no-repeat}.menu-icon-16-as-search{background:url(components/com_mijosearch/assets/images/xicon-16-as-search.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-upgrade{background:url(components/com_mijosearch/assets/images/xicon-16-as-upgrade.png.pagespeed.ic.D2R_2AaxJ1.webp) no-repeat}.menu-icon-16-as-support{background:url(components/com_mijosearch/assets/images/xicon-16-as-support.png.pagespeed.ic.K9OnYSv1eG.webp) no-repeat}.menu-responsivizer-16x16{background:url(components/com_responsivizer/images/responsivizer-16x16.png) no-repeat}</style>
<script src="/media/jui/js/jquery.min.js.pagespeed.jm.29OAZzvhfX.js"></script>
<script src="/media,_jui,_js,_jquery-noconflict.js+media,_jui,_js,_jquery-migrate.min.js+administrator,_components,_com_csvi,_assets,_js,_csvi.js+media,_system,_js,_core.js+media,_jui,_js,_chosen.jquery.min.js.pagespeed.jc.pNHNdAkMmD.js"></script><script>eval(mod_pagespeed_VEShUZnb9g);</script>
<script>eval(mod_pagespeed_pi_txB_CqZ);</script>
<script>eval(mod_pagespeed_JNh$T_Ur_7);</script>
<script>eval(mod_pagespeed_j_j96zFpqz);</script>
<script>eval(mod_pagespeed_l5cgO0Q26v);</script>
<script src="/media,_jui,_js,_bootstrap.min.js+administrator,_templates,_isis,_js,_template.js,q74b08006a1c6afe94ebdfbe3c2ac7d15+media,_akeeba_strapper,_js,_namespace.js,q009fef513f6d6e3113711095636a5a1a+components,_com_mijosearch,_assets,_js,_autocompleter.js.pagespeed.jc.Mww9Fe5XHf.js"></script><script>eval(mod_pagespeed_YfmLMcs_XS);</script>
<script>eval(mod_pagespeed_v5F7_6pGCV);</script>
<script>eval(mod_pagespeed_1U22m$UcVw);</script>
<script>eval(mod_pagespeed_JANIcyLAqF);</script>
<script>jQuery(document).ready(function(){jQuery('.advancedSelect').chosen({"disable_search_threshold":10,"search_contains":true,"allow_single_deselect":true,"placeholder_text_multiple":"Type or select some options","placeholder_text_single":"Select an option","no_results_text":"No results match"});});jQuery(document).ready(function($){if(window.toggleSidebar){toggleSidebar(true);}else{$("#j-toggle-sidebar-header").css("display","none");$("#j-toggle-button-wrapper").css("display","none");}});</script>
<script>(function(){Joomla.JText.load({"COM_CSVI_ERROR":"Error","COM_CSVI_ERROR_500":"This error means that something has gone wrong but the server does not want to tell you what exactly happened. The <span style=\"font-weight: bold\">only way<\/span> to find out is to ask your hosting provider for the error message in the error log. For further information you can check <a href=\"https:\/\/http://www.csvimproved.com\/support\/questions-and-answers\/854-500-internal-server-error\">the 500 Internal Server Error document<\/a> on our site. Without the real error we will not be able to help you.","COM_CSVI_INFORMATION":"Information","COM_CSVI_CLOSE_DIALOG":"Close","COM_CSVI_ERROR_CREATING_FOLDER":"An error occured creating the folder","COM_CSVI_ERROR_DURING_PROCESS":"An error has occured during the import. Below the information received from the server.","COM_CSVI_CHOOSE_TEMPLATE_FIELD":"COM_CSVI_CHOOSE_TEMPLATE_FIELD","COM_CSVI_ERROR_PROCESSING_RECORDS":"An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.","JTOGGLE_HIDE_SIDEBAR":"Hide the sidebar","JTOGGLE_SHOW_SIDEBAR":"Show the sidebar"});})();</script>

<!--[if lt IE 9]><script src="/media/jui/js/html5.js"></script><![endif]-->
</head>
<body class="admin com_csvi view-maintenance layout- task- itemid-" data-basepath="">
<!-- Top Navigation -->
<nav class="navbar navbar-inverse navbar-fixed-top">
<div class="navbar-inner">
<div class="container-fluid">
<a href="#" class="btn btn-navbar collapsed" data-toggle="collapse" data-target=".nav-collapse">
<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</a>

<a class="admin-logo " href="/administrator/index.php"><span class="icon-joomla"></span></a>

<a class="brand hidden-desktop hidden-tablet" href="http://www.draganfly.co.uk/" title="Preview Draganfly Motorcycles" target="_blank">Draganfly Moto... <span class="icon-out-2 small"></span></a>

<div class="nav-collapse collapse">
<script type="text/javascript">window.addEvent('load',function(){var url='/administrator/index.php?option=com_mijosearch&controller=ajax&task=complete';var completer=new Autocompleter.Ajax.Json($('q'),url,{'postVar':'q'});});</script>

<form name="mijosearchModule" id="mijosearchModule" action="index.php?option=com_mijosearch&controller=search&task=view" method="post">
<div class="search" style="float:right;margin:5px;">
<input type="text" name="query" value="search..." id="q" class="inputbox" style="width:160px;" onblur="if(this.value=='') this.value='search...';" onfocus="if(this.value=='search...') this.value='';"/>   </div>
</form><ul id="menu" class="nav ">
<li class="dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#">System <span class="caret"></span></a><ul class="dropdown-menu scroll-menu">
<li><a class="no-dropdown menu-cpanel" href="/index.php">Control Panel</a></li>
<li class="divider"><span></span></li>
<li><a class="no-dropdown menu-config" href="/component/config/">Global Configuration</a></li>
<li class="divider"><span></span></li>
<li><a class="no-dropdown menu-checkin" href="/component/checkin/">Global Check-in</a></li>
<li><a class="no-dropdown menu-clear" href="/component/cache/">Clear Cache</a></li>
<li><a class="no-dropdown menu-purge" href="/component/cache/?view=purge">Clear Expired Cache</a></li>
<li class="divider"><span></span></li>
<li><a class="no-dropdown menu-info" href="/component/admin/?view=sysinfo">System Information</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#">Users <span class="caret"></span></a><ul class="dropdown-menu scroll-menu">
<li class="dropdown-submenu"><a class="dropdown-toggle menu-user" data-toggle="dropdown" href="/component/users/?view=users&Itemid=101">Manage</a><ul id="menu-com-users-users" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/users/?task=user.add&Itemid=101">Add New User</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-groups" data-toggle="dropdown" href="/component/users/?view=groups&Itemid=101">Groups</a><ul id="menu-com-users-groups" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/users/?task=group.add&Itemid=101">Add New Group</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-levels" data-toggle="dropdown" href="/component/users/?view=levels&Itemid=101">Access Levels</a><ul id="menu-com-users-levels" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/users/?task=level.add&Itemid=101">Add New Access Level</a></li>
</ul>
</li>
<li class="divider"><span></span></li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-user-note" data-toggle="dropdown" href="/component/users/?view=notes&Itemid=101">User Notes</a><ul id="menu-com-users-notes" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/users/?task=note.add&Itemid=101">Add User Note</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-category" data-toggle="dropdown" href="/component/categories/?view=categories&extension=com_users">User Note Categories</a><ul id="menu-com-categories-categories-com-users" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/categories/?task=category.add&extension=com_users">Add New Category</a></li>
</ul>
</li>
<li class="divider"><span></span></li>
<li><a class="no-dropdown menu-massmail" href="/component/users/?view=mail&Itemid=101">Mass Mail Users</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#">Menus <span class="caret"></span></a><ul class="dropdown-menu scroll-menu">
<li class="dropdown-submenu"><a class="dropdown-toggle menu-menumgr" data-toggle="dropdown" href="/component/menus/?view=menus">Manage</a><ul id="menu-com-menus-menus" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/menus/?view=menu&layout=edit">Add New Menu</a></li>
</ul>
</li>
<li class="divider"><span></span></li>
<li><a class="no-dropdown menu-allmenu" href="/component/menus/?view=items&menutype=">All Menu Items</a></li>
<li class="divider"><span></span></li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-menu" data-toggle="dropdown" href="/component/menus/?view=items&menutype=communitybuilder">Community Builder</a><ul id="menu-com-menus-items-communitybuilder" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/menus/?view=item&layout=edit&menutype=communitybuilder">Add New Menu Item</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-menu" data-toggle="dropdown" href="/component/menus/?view=items&menutype=hidden">Hidden Menu</a><ul id="menu-com-menus-items-hidden" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/menus/?view=item&layout=edit&menutype=hidden">Add New Menu Item</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-menu" data-toggle="dropdown" href="/component/menus/?view=items&menutype=mainmenu">Main Menu <span class="icon-home"></span></a><ul id="menu-com-menus-items-mainmenu" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/menus/?view=item&layout=edit&menutype=mainmenu">Add New Menu Item</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-menu" data-toggle="dropdown" href="/component/menus/?view=items&menutype=shop">Shop</a><ul id="menu-com-menus-items-shop" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/menus/?view=item&layout=edit&menutype=shop">Add New Menu Item</a></li>
</ul>
</li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#">Content <span class="caret"></span></a><ul class="dropdown-menu scroll-menu">
<li class="dropdown-submenu"><a class="dropdown-toggle menu-article" data-toggle="dropdown" href="/">Articles</a><ul id="menu-com-content" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/?task=article.add">Add New Article</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a class="dropdown-toggle menu-category" data-toggle="dropdown" href="/component/categories/?extension=com_content">Categories</a><ul id="menu-com-categories-com-content" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-newarticle" href="/component/categories/?task=category.add&extension=com_content">Add New Category</a></li>
</ul>
</li>
<li><a class="no-dropdown menu-featured" href="/?view=featured">Featured Articles</a></li>
<li class="divider"><span></span></li>
<li><a class="no-dropdown menu-media" href="/component/media/">Media</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" data-toggle="dropdown" href="#">Components <span class="caret"></span></a><ul class="dropdown-menu scroll-menu">
<li class="dropdown-submenu"><a class="dropdown-toggle menu-icon-16-acymailing" data-toggle="dropdown" href="/component/acymailing/">acymailing</a><ul id="menu-com-acymailing" class="dropdown-menu menu-scrollable">
<li><a class="no-dropdown menu-icon-16-users" href="/component/acymailing/?ctrl=subscriber">users</a></li>
<li><a class="no-dropdown menu-icon-16-acylist" href="/component/acymailing/?ctrl=list">lists</a></li>
<li><a class="no-dropdown menu-icon-16-newsletter" href="/component/acymailing/?ctrl=newsletter">newsletters</a></li>
<li><a class="no-dropdown menu-icon-16-autonewsletter" href="/component/acymailing/?ctrl=autonews">autonewsletters</a></li>
<li><a class="no-dropdown menu-icon-16-campaign" href="/component/acymailing/?ctrl=campaign">campaign</a></li>
<li><a class="no-dropdown menu-icon-16-acytemplate" href="/component/acymailing/?ctrl=template">templates</a></li>
<li><a class="no-dropdown menu-icon-16-process" href="/component/acymailing/?ctrl=queue">queue</a></li>
<li><a class="no-dropdown menu-icon-16-stats" href="/component/acymailing/?ctrl=stats">statistics</a></li>
<li><a class="no-dropdown menu-icon-16-acyconfig" href="/component/acymailing/?ctrl=cpanel">configuration</a></li>
<li><a class="no-dropdown menu-icon-16-update" href="/component/acymailing/?ctrl=update">updateabout</a></li>
</ul>
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<a class="btn btn-subhead" data-toggle="collapse" data-target=".subhead-collapse">Toolbar <span class="icon-wrench"></span></a>
<div class="subhead-collapse collapse" id="isisJsData" data-tmpl-sticky="true" data-tmpl-offset="30">
<div class="subhead">
<div class="container-fluid">
<div id="container-collapse" class="container-collapse"></div>
<div class="row-fluid">
<div class="span12">
<div class="btn-toolbar" id="toolbar">
<div class="btn-wrapper" id="toolbar-arrow-right">
<button onclick="Joomla.submitbutton('read')" class="btn btn-small">
<span class="icon-arrow-right"></span>
Continue</button>
</div>
<div class="btn-wrapper" id="toolbar-help">
<button onclick="Joomla.submitbutton('hidetips')" class="btn btn-small">
<span class="icon-help"></span>
Help</button>
</div>
</div>

</div>
</div>
</div>
</div>
</div>
<!-- container-fluid -->
<div class="container-fluid container-main">
<section id="content">
<!-- Begin Content -->

<div class="row-fluid">
<div class="span12">
<div id="system-message-container">
</div>

<div id="akeeba-bootstrap" class="joomla-version-3 joomla-version-36 admin com_csvi view-maintenance layout- task-add j-toggle-main j-toggle-transition span12">
<div class="akeeba-bootstrap">
<div class="row-fluid">
<div id="j-sidebar-container" class="span2">

<div id="j-toggle-sidebar-wrapper">
<div id="j-toggle-button-wrapper" class="j-toggle-button-wrapper">
<div id="j-toggle-sidebar-button" class="j-toggle-sidebar-button hidden-phone hasTooltip" type="button" onclick="toggleSidebar(false); return false;">
<span id="j-toggle-sidebar-icon" class="icon-arrow-left-2"></span>
</div>
</div>
<div id="sidebar" class="sidebar">
<div class="sidebar-nav">
<ul id="submenu" class="nav nav-list">
<li>
<a href="/component/csvi/?view=csvi">Dashboard</a>
</li>
<li>
<a href="/component/csvi/?view=imports">Import</a>
</li>
<li>
<a href="/component/csvi/?view=exports">Export</a>
</li>
<li>
<a href="/component/csvi/?view=templates">Templates</a>
</li>
<li>
<a href="/component/csvi/?view=templatefields"> - Template fields</a>
</li>
<li>
<a href="/component/csvi/?view=rules"> - Rules</a>
</li>
<li>
<a href="/component/csvi/?view=maps"> - Field mapper</a>
</li>
<li class="active">
<a href="/component/csvi/?view=maintenance">Maintenance</a>
</li>
<li>
<a href="/component/csvi/?view=availablefields"> - Available fields</a>
</li>
<li>
<a href="/component/csvi/?view=analyzer"> - Analyzer</a>
</li>
<li>
<a href="/component/csvi/?view=tasks"> - Tasks</a>
</li>
<li>
<a href="/component/csvi/?view=processes"> - Running processes</a>
</li>
<li>
<a href="/component/csvi/?view=logs">Logs</a>
</li>
<li>
<a href="/component/csvi/?view=about">About</a>
</li>
</ul>
</div>
</div>
<div id="j-toggle-sidebar"></div>
</div>
</div>
<div id="j-main-container" class="span10">
<form method="post" action="/administrator/index.php?option=com_csvi&view=maintenance" id="adminForm" name="adminForm" enctype="multipart/form-data" class="form-horizontal">
<div class="span12">
<legend>What would you like to do?</legend>
<div id="maintenance">
<select id="component" name="component" class="advancedSelect" onchange="document.adminForm.task.value=''; CsviMaint.loadOperation();">
<option value="" disabled="disabled" selected="selected">-- Make a choice --</option>
<option value="com_csvi">CSVI Pro</option>
<option value="com_hikashop">HikaShop</option>
</select>
<select id="operation" name="operation" class="advancedSelect" onchange="document.adminForm.task.value=''; CsviMaint.loadOptions();">
</select>
</div>
<hr/>
<div id="optionfield"></div>
</div>
<input type="hidden" name="task" value="read"/>
<input type="hidden" name="9c5e680b60b54222d90f1fd0ec95e5c4" value="1"/>
<!-- Used to generate the correct cron line -->
<input type="hidden" name="from" value="maintenance"/>
</form>
</div>

<!-- Load the modal skeleton -->
<div class="modal hide fade" id="warning">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal">×</button>
<h3>
Error </h3>
</div>
<div class="modal-body modal-batch" style="overflow-y: scroll; max-height: 400px;">
<span class="error">No operation has been chosen, so I don't know what you like me to do. Select an extension first and then select the operation you want to perform.</span> </div>
<div class="modal-footer">

<button data-dismiss="modal" type="button" class="btn btn-primary ok-btn">
OK </button>
</div>
</div>

<script type="text/javascript">showMsg=function(header,body,okBtnText){jQuery('#warning').find('.modal-header > h3').text(header).end().find('.modal-body').html(body).end().find('.ok-btn').html(okBtnText).end().modal('show');}</script>

<script type="text/javascript">Joomla.submitbutton=function(task){if(task=='hidetips'){if(document.adminForm.task.value=='hidetips'){jQuery('.help-block').hide();document.adminForm.task.value='';}else{jQuery('.help-block').show();document.adminForm.task.value='hidetips';}return false;}else{if(jQuery('#csviModal').length>0){jQuery('#csviModal').modal('show');jQuery('.ok-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');execute(task);});jQuery('.cancel-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');});}else{execute(task);}}};function execute(task){if(jQuery('#operation').val()===null||jQuery('#operation').val()==''){jQuery('#warning').modal('show');return false;}else{Joomla.submitform(task);}};</script>
</div></div>
</div>
</div>
<div class="span-12 center"><a href="http://www.csvimproved.com/" target="_blank">CSVI Pro</a> 6.6.3 | Copyright (C) 2006 - 2016 <a href="http://www.rolandd.com/" target="_blank">RolandD Cyber Produksi</a></div>
</div>
</div>
<!-- End Content -->
</section>

<footer class="footer">
<p class="text-center">
Joomla! 3.6.2  — 
© Draganfly Motorcycles 2016</p>
</footer>
</div>

</body>
</html>
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
The code says that there is a 500 error. Please have a look at the 500 error document to see the causes for this error. Also more information on this error can be found in your server error logs, you can talk with your hosting provider for getting these error logs. See if you can find the cause for the error from those logs.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello,
I think i could be wrong with my previous post, can you send the screenshot of your firebug console response instead of html code of the page? That will help us to get an idea of what is causing the problem.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello

Thank you and I have copied the code. Not sure I have copied it all correctly so have also taken a screenshot.
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello,

The screenshot is not attached. Perhaps it is too large, in that case see if you can make it smaller.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello Roland,

Second time lucky.
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Hello,

Not lucky I guess because nothing is attached. If the image is 800x600 it should upload or perhaps zip it.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello

Well here we go with it on our website.

http://www.draganfly.co.uk/shot.png
  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Hello,
Your screenshot shows that ngx pagespeed is not loading any content of CSVI webpages. Can you try disabling this page speed module and see if CSVI works?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
Hello

Thanks for that, however I do not have that installed. There is no plugin / module with that name.

Cheers
Iain
  1. more than a month ago
  2. RO CSVI
  3. # 11
Accepted Answer Pending Moderation
Hello Iain,

Your screenshot shows that the requests are intercepted by something called ngx_pagespeed_beacon.php. What is that?

There is something else going on with your site as there is also an error called Class is not defined. You may want to check if you have any plugins installed that are not supposed to be active in the backend. Perhaps first that pagespeed thing needs to be fixed and then see what else is going on.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
Hello Roland

Thank you for that, I am afraid that i do not know off the pagespeed plugin. When I search for it in the back end and also the ftp there is no folder for it. I am not sure where to start. I thought about installing it to then uninstall it however I can only find one that is available and this is a paid download. :(

Cheers
Iain
  1. more than a month ago
  2. RO CSVI
  3. # 13
Accepted Answer Pending Moderation
Hello Iain,

This is not a CSVI issue of course. Someone must have installed something on your site that adds this behavior. In all my years I have never seen such a thing. Usually it is plugins that are meant for the frontend also execute on the backend and then break the CSVI calls. Perhaps talk to your hosting company to see if they setup Pagespeed on your site.

Let me ask you something else, if you click New on the Templates list. CSVI will start the template wizard and on the first step you get a list of 3 dropdowns. When you select HikaShop in the second dropdown, do you get any options in the third dropdown?
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 14
Accepted Answer Pending Moderation
Hello Roland

Thanks for the swift reply, you are correct. There was something from the hosting company which I have now turned off. Afraid the plugin still isn't working. I uninstalled and then re-installed.

With regards to your second comment yes there is 3rd drop down. I have selected "order".

Cheers
Iain
  1. more than a month ago
  2. RO CSVI
  3. # 15
Accepted Answer Pending Moderation
Hello,
Can you tell us what is not working? Please give us more information so we can help you.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 16
Accepted Answer Pending Moderation
Hello Tharuna

As you said about disabling the pagespeed module. This was something from the hosting company which I have now turned off. Afraid the plugin still isn't working. I uninstalled and then re-installed.

On page 2 I posted a screenshot of the Firebug error coding.

Yours
Iain
  1. more than a month ago
  2. RO CSVI
  3. # 17
Accepted Answer Pending Moderation
Hello Iain,
Are you still seeing the same errors? Can you send us the screenshot again on what you see after disabling the pagespeed module?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 18
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