1. studiob
  2. RO CSVI
  3. Friday, 08 July 2016
  4.  Subscribe via email
We are trying to import categories (in the past it was working), but now we are receiving error. In admin there is error 500 server error. At Apache log, we found this:

[Wed Jul 06 12:32:19.085508 2016] [:error] [pid 8266] [client 78.102.83.58:63707] PHP Fatal error: Uncaught exception 'RuntimeException' with message 'Could not connect to MySQL.' in /home/test/www/libraries/joomla/database/driver/mysqli.php:183\nStack trace:\n#0 /home/test/www/libraries/joomla/database/driver.php(1726): JDatabaseDriverMysqli->connect()\n#1 /home/test/www/administrator/components/com_csvi/helper/settings.php(45): JDatabaseDriver->loadResult()\n#2 /home/test/www/administrator/components/com_csvi/rantai/model.php(159): CsviHelperSettings->__construct(Object(JDatabaseDriverMysqli))\n#3 /home/test/www/administrator/components/com_csvi/rantai/rantai.php(94): RantaiModel->__construct(Object(JInput))\n#4 /home/test/www/libraries/joomla/application/web.php(260): Import->doExecute()\n#5 /home/test/www/administrator/components/com_csvi/rantai/rantai.php(167): JApplicationWeb->execute()\n#6 {main}\n thrown in /home/test/www/libraries/joomla/database/driver/mysqli.php on line 183, referer: http://dev2.test.cz/administrator/index.php?option=com_csvi&view=import

Can you please help? We don't know what the problem is. We tried to restart MySQL server, but no help.

Thank you
Accepted Answer Pending Moderation
Hello,
Please update your CSVI, this issue has been fixed in version CSVI 6.5.5 and the current running version is CSVI 6.6.0.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello Tharuna, thank you for the fast response.

I just updated the component and our developer will test it again.

Thank you
  1. more than a month ago
  2. RO CSVI
  3. # 2
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