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Resolved Only 1 Product gets exported

  1. Mx150
    Mx150
  2. RO CSVI
  3. Tuesday, 22 January 2019
  4.  Subscribe via email
Hello CSVI Team,

i have the Problem that only one product gets exported.
I use Google Merchant for export.
Even if i simply want to export the title, only 1 product is in list.

Can you help me to find the problem? We have over 150.000 Products and want to creat a file for Google Merchant Center.

Hope you can help.

Greetings
0
Responses (24)
Mx150
Mx150
Accepted Answer Pending Moderation
Hello Tharuna,

sorry for the late reply. There was much work to do.
Hope we can now finaly complete this.

I answer your Questions: 1.
Here is the error log for this:
2019-05-12T06:35:05+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:12+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:13+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:15+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:16+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:21+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:21+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:29+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:33+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:47+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:52+00:00 controller Holding edit ID com_csvi.edit.template.2 Array ( [0] => 2 )
2019-05-12T06:36:01+00:00 controller Releasing edit ID com_csvi.edit.template.2 Array ( )
2019-05-12T06:36:50+00:00 controller Holding edit ID com_csvi.edit.template.2 Array ( [0] => 2 )
2019-05-12T06:37:40+00:00 controller Releasing edit ID com_csvi.edit.template.2 Array ( )

Question 2.
No sorry this is not possible at the moment. We have a clean test stage but same problem there.

Hope you can help to solve this.
Greetings
  1. more than a month ago
  2. RO CSVI
  3. # 21
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I answer your Questions: 1.
Here is the error log for this:
2019-05-12T06:35:05+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:12+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:13+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:15+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:16+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:21+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:21+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:29+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:33+00:00 controller Holding edit ID com_csvi.edit.template.4 Array ( [0] => 4 )
2019-05-12T06:35:47+00:00 controller Releasing edit ID com_csvi.edit.template.4 Array ( )
2019-05-12T06:35:52+00:00 controller Holding edit ID com_csvi.edit.template.2 Array ( [0] => 2 )
2019-05-12T06:36:01+00:00 controller Releasing edit ID com_csvi.edit.template.2 Array ( )
2019-05-12T06:36:50+00:00 controller Holding edit ID com_csvi.edit.template.2 Array ( [0] => 2 )
2019-05-12T06:37:40+00:00 controller Releasing edit ID com_csvi.edit.template.2 Array ( )

These are not actually errors or atleast errors because of export. From the looks of it, it says about the CSVI template id which has been edited and then releasing the edited template id.

No sorry this is not possible at the moment. We have a clean test stage but same problem there.

Does this test stage have only Joomla and CSVI Pro installed?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 22
Mx150
Mx150
Accepted Answer Pending Moderation
Hi tharuna,

no sorry. the Testpage is clone of live site.

So how can we get this to work?
Should be easy but we are burning so much time with this :-(

Hope we can finde a solution soon.

Greetings
  1. more than a month ago
  2. RO CSVI
  3. # 23
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

We are trying to figure out why your server is not listening to us :) If it was easy, we would give the solution immediately. So if we look at what is happening, CSVI requests the data from the database and when nothing else comes out of the database the export file is created. In your case CSVI gets only 1 record out of the database.

If you go to the Global Configuration and then the server tab, what do you see for the Database Type? If this is not MySQLi, please set it to MySQLi and check if the export returns more than 1 record.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 24
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