1. Dtorr1981
  2. RO CSVI
  3. Wednesday, 06 July 2016
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Apologies for coming back here again, this project has been ongoing for months, i shelved it for quite some time due to multiple issues, but have decided its time i dealt with it and moved on.

Now, i have set up a stockable customfield called 'Please Choose:' and i have set up a custom field of type 'string' called 'Options:' I have updated the available fields list and then ran the import attached.

The products are not appearing in the parent product custom field list (the parent product details are repeated in there) The child products do show on the child products page however. On top of this, if i do manually add the products under the Please Choose: box in the product custom field page then save the product, the Options: box is filled correct as is the product details under it?

I think this must be something simple that i have missed? Any chance that somebody could have a quick look? It is driving me crazy trying to load all these products.

Regards
Donna
Accepted Answer Pending Moderation
Hello Donna,
Can you post your import file and debug log of the import you did? That will help us to find the cause of your issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello Donna,
Can you post your import file and debug log of the import you did? That will help us to find the cause of your issue.

Oh i don't know what happened there, i did attach them but it only seems to have uploaded the Screenshot. User error normally on my part. Apologies for the delay.
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Your files are still missing, can you send them as email to tharuna@csvimproved.com if you are not able to attach them here?
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Your files are still missing, can you send them as email to tharuna@csvimproved.com if you are not able to attach them here?


No good, i have just emailed them to you. I'm not sure what the problem is? Nevermind though.

Thank you in advance.
Donna
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello Donna,
Can you confirm if you have installed CSVI stockable custom fields plugin and enabled it? If yes, can you send me the screenshot of setup of your 'Please Choose:' stockable custom field on VirtueMart?
Kind regards,

Tharuna

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If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Right, ok, after rolling back to an earlier revision, i had not installed the plugin. ( I had forgotten to add it as a step in my changelog).

So, with this in place, the products do appear in the custom fields in the parent product page, however do not show under the parent product in the front end, and the parent product shows out of stock even though there is stock available for the child products?
I have attached screenshots of my Please Choose: and Options: custom fields.
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello Donna,
So, with this in place, the products do appear in the custom fields in the parent product page, however do not show under the parent product in the front end,

I see in your screenshot for Please Choose: the cart input is set to No, try setting it to yes.

and the parent product shows out of stock even though there is stock available for the child products?

Do you have date set in Availability Date field for product?
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
The availability in the parent product is set to never (this must be the default on import) The parent is not an orderable product. Is there a way to not allow the parent product to be ordered, but show the total of stock from all child products?

As for the Cart Input option, it isn't clear on the tutorial that both have to be enabled?? The drop box has appeared now though. Thank you.

Regards
Donna
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello Donna,
The availability in the parent product is set to never (this must be the default on import) The parent is not an orderable product. Is there a way to not allow the parent product to be ordered, but show the total of stock from all child products?

This is something related to VirtueMart, you need to ask VirtueMart people to help you here.

As for the Cart Input option, it isn't clear on the tutorial that both have to be enabled?? The drop box has appeared now though.

Yes, this option is missing in the tutorial, i will add it right away. Thank you for letting us know.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Hello Donna,
This is something related to VirtueMart, you need to ask VirtueMart people to help you here.


Ah ok, thank you for all your support with the rest of my issue. I will head over there now to try and get this sorted.

Yes, this option is missing in the tutorial, i will add it right away. Thank you for letting us know.


No problem at all, and thank you for such a great extension and support forum.

Regards
Donna
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
I seem to be back at the issue again whereby the child products are not showing in a dropdown on the parent product page? I am logging all change i make to my site so i know what i am updating, then re-importing products to ensure the process is fluid, but once again my stockable field is not showing in the parent item?

I have checked the stockable custom field and both cart values are set to yes. I have checked the sub-field and checked the cart values are set to no. Then I have updated the available field list and imported my products but the dropdown still isn't displaying.

I have checked the import file is UTF-8 and analysed the first 20 lines and all seems fine. The custom fields are displayed correctly in the admin panel also. I really cannot see what i am doing wrong here? Sorry for asking the same question again.These are the steps i check before the import:

- Cart Input set to yes in custom field 'Please Choose'
- Custom field 'Options:' updated to 'Option:' and cart attribute changed to no
- Update available fields
- Import stockable Variants

I will once again attempt to attach the relevant files I'm afraid the log file isn't complete as i think the server is playing up (Again), but those products that have imported do not display the option field in the parent product as previously described.. Again i apologise for this, in total i have spent so much time trying to get this products in to my site, that i could have probably completed it manually. Lol!

I really just just want to get my products into my shop so i can move on from this. Lol!

Regards
Donna
  1. more than a month ago
  2. RO CSVI
  3. # 11
Accepted Answer Pending Moderation
Hello Donna,
Your debug log says that your import has worked good. Do you mean to say that you see custom fields on backend of the site but it doesnt display on the frontend? If yes, can you send me your Joomla site administrator login details and database access details? I will have a look at your site.
Kind regards,

Tharuna

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If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
Yes that is true i'm afraid. I have sent the login details to you.

Thank you so much

Best Regards
Donna
  1. more than a month ago
  2. RO CSVI
  3. # 13
Accepted Answer Pending Moderation
Hi Guys,

Just revisiting this topic as I've been working on another project and just come back to this one. The issue is still the same i.e Stockable variants are being imported and the child products are displaying in the parent product in the backend, but on the front end there is no dropdown option? The stockable custom field is in the addtocart location, although i have also tried by leaving this blank to no avail. I have attached my debug log and import file for review.

Edit: The files are too big to upload.
  1. more than a month ago
  2. RO CSVI
  3. # 14
Accepted Answer Pending Moderation
Hello Donna,

Just to let you know,

I can confirm this is a template/corruption on my current development site. The drop downs show correctly on the vanilla install i have created.

Thank you for your support, you have gone out of your way to try and help me with this issue. I will now go back to basics and try and resolve this issue.
Best Regards
Donna

If i remember correct when we discussed about this issue last time you had posted that it was the issue with your template and that in your test install the drop down works good. Are you talking about the same template or is it a different one?
Kind regards,

Tharuna

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If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 15
Accepted Answer Pending Moderation
Oh Yes, now i remember. Thank you for bringing it to my attention. I have messaged the developer of the template so hopefully will be fixed soon.
  1. more than a month ago
  2. RO CSVI
  3. # 16
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