1. grabit
  2. RO CSVI
  3. Saturday, 14 February 2026
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Hi,

Since the new version, some records are not imported.

for the companies 1078 record in a list of 1088 - 10 are missing
for contacts 4310 records in a list of 4318 - 8 are missing

I join the 2 csv files

Everything was imported before version 9.5
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Accepted Answer Pending Moderation
Just finished the new imports and all the records are now imported. Thank for your really fast response.
  1. 1 day ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hi,

Ok, so based on your import log you posted I configured my template and I see as well what you see. The missing records are due to the import skipping the first line once it has already started. Please apply the attached patch file. This has all the changes we discussed.

There should be no more missing records.

Please let me know how it goes.
Attachments (1)
Kind regards,

RolandD

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  1. 1 day ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hi,

As I am preparing the file, I mentioned that the missing files are just the first of the next import.
Ohhh, that is something I did not realize. Let me check and I will get back to you.
Kind regards,

RolandD

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  1. 1 day ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
By the way the 10 that I had extracted from the file are now correctly imported.
  1. 1 day ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
HI,

As I am preparing the file, I mentioned that the missing files are just the first of the next import. I had splatted by 100 the import and the first missing is 101, the next one is 202, third one is 303 and so on.
  1. 1 day ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hi,

How can I change that?
It would be the option as shown in the How to collect debug information? document at the bottom.

If you would import a few of those entries separately, do they import then? This way they should be in the debug log.

Let us know how it goes.
Kind regards,

RolandD

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  1. 1 day ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
I found the list of the records not imported this time. Here is a screen capture.
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  1. 1 day ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
I have changed the log limit to 0 the first time then to 5000 but the downloaded log is always 20 actions long.

How can I change that?
Attachments (1)
  1. 1 day ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hi,

Please post the debug log as well of these imports. You would need to increase the number of lines being logged in the global configuration of RO CSVI as this is by default 20 and you have many more records. This will create a huge log file but that is OK as otherwise we cannot see why these records are skipped.
Kind regards,

RolandD

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  1. 1 day ago
  2. RO CSVI
  3. # 9
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