Resolved New items are not imported

Hello,

Your debug log shows you are importing only 2 items and both exist, that is why CSVI is telling you why it is not updated. Old items shouldn't matter as the check is performed per record. Is one or are both those records new? Are you sure they are new and don't exist in the system, they could be in the trash.

Double checked, but one item is new (deleted also from Trash) and one is old. But still both are skipped. com_csvi.log.187.zip

Hello,
What if you set Overwrite existing data to Yes? Atleast the old article is getting updated? Your debug log shows the error "Article not updated because the option overwrite existing data is set to No", So can you check changing this setting to Yes?

Then the existing item will be imported again. com_csvi.log.188.zip

Hello,
Can you post your import file and template XML to check? To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it.

Trying to export, but get the following error. Not sure if it is something for CSVI.

An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.
Warning: Com_CsviMaintenance::backupTemplates(): unterminated entity reference close HTML tag in /home/vastejob/domains/http://vastejob.usablecopy.nl/public_html/administrator/components/com_csvi/addon/com_csvi/model/maintenance.php on line 1238

Warning: Com_CsviMaintenance::backupTemplates(): unterminated entity reference close HTML tag in /home/vastejob/domains/http://vastejob.usablecopy.nl/public_html/administrator/components/com_csvi/addon/com_csvi/model/maintenance.php on line 1238

Warning: Com_CsviMaintenance::backupTemplates(): unterminated entity reference close HTML tag in /home/vastejob/domains/http://vastejob.usablecopy.nl/public_html/administrator/components/com_csvi/addon/com_csvi/model/maintenance.php on line 1238
{"success":true,"message":null,"messages":null,"data":{"run_id":190,"info":"","continue":false,"cancel":false,"key":0,"downloadfile":"http:\/\/vastejob.usablecopy.nl\/administrator\/index.php?option=com_csvi&task=exports.downloadfile&tmpl=component&file=L2hvbWUvdmFzdGVqb2IvZG9tYWlucy92YXN0ZWpvYi51c2FibGVjb3B5Lm5sL3B1YmxpY19odG1sL3RtcC9jb21fY3N2aS9jc3ZpX3RlbXBsYXRlc18yMDE3MDUwNS54bWw=","process":false,"url":"http:\/\/vastejob.usablecopy.nl\/administrator\/index.php?option=com_csvi&view=logdetails&run_id=190&return=aHR0cDovL3Zhc3Rlam9iLnVzYWJsZWNvcHkubmwvYWRtaW5pc3RyYXRvci9pbmRleC5waHA\/b3B0aW9uPWNvbV9jc3ZpJnZpZXc9bWFpbnRlbmFuY2U="}}

Hello,
Do you have any rules set for the template? If yes can you check if removing the rules solves the error when backing up templates?

The rules are removed and backup is attached. csvi_templates_20170505.xml oude en nieuwe.xml

Hello,
Thank you for sending the files. Can you also attach the screenshot of rules you had and on which field so i can try to reproduce the error you posted?

Hereby an overiew of the rules and the fields.

Hello,
For the issue of articles getting inserted again, can you try to load the attached patch file and try the import again?

patch_f2c_2017_05_05.zip

Hi,
The patch is loaded, but after running the import again, no items are imported. See log file attached.

Hello,
Can you try import by setting Overwrite existing data to Yes on File tab in your template settings?

Then the existing one is added instead of overwritten. com_csvi.log.198.zip

Hello,
The access details you sent me on private message dont seem to have administrator access, i am not able to login on administrator end. If you can provide me the access i will look at the F2C article import issue as well as template backup issue.

Hello,
Looking at your database i found that there are a lot of duplicate articles already in the tables. I guess that must be because of your imports done before applying the patch file and so you see no difference after loading the patch file. Can you please empty your database table #__f2c_form and run the import again by setting Overwrite existing data to Yes on File tab in your template settings?

Hello,
Regarding the issue you are having with backup templates, it is because of the rule Open & close HTML tag you have to replace entities > and <. Backup templates generates an XML file so the replace value < and > are considered as open tags and since the corresponding close tags are not found there is an error. If you remove this rule you can see the backup template working good.

Hello,
The patch file attached with this post should solve the issue with your backup templates. Please load the patch file using CSVI maintenance menu and see if the error is solved.


patch_csvi_2017_05_12.zip

After deleting all items, Active and in Trash, I checked the database, it was empty. Switched Overwrite existing data to Yes, run the import, but still the existing items are imported again. See https://www.dropbox.com/s/9ttteubbad8qbwd/com_csvi.log.260.txt?dl=0

Hello,
Can you try this modified patch file attached here and run the article import again? Please make sure that you remove any duplicates with your previous imports before running the import.

patch_f2c_2017_05_16.zip