1. colmagee
  2. RO CSVI
  3. Tuesday, 27 February 2018
  4.  Subscribe via email
My custom field values are not being imported. Whenever I preview the import file the Size & Colour fields are ignored. The custom labels have been created against the product but the value fields are all empty. Any help much appreciated.

CSVI version 7.4.1
Joomla 3.8.5
Virtuemart 3.2.12

Test file, template and debug info attached.

Thank you
com_csvi.log.72.zip
[attachment]csvi_templates_http://www.stoneforless.co.uk.gridhosted.co.uk_20180227.xml[/attachment]
stoneforless-test-20180227.csv
Accepted Answer Pending Moderation
Hello,
Try updating your available fields and then check if you can see Size and Color fields in import preview. Once preview looks good run the import and check if values are imported. If you still have issues post the latest debug log along with screenshot of how you have Multi variant custom field set in VirtueMart custom fields page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
That worked thank you. I also changed the 'Use file for configuration' setting to Yes which may have been the problem.
  1. more than a month ago
  2. RO CSVI
  3. # 2
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