Resolved Load from FTP Internal Server Error

Hello,

The options you filled in look almost good to me, change the FTP Root Folder to just / without the dot before it. Does that help? This is also interesting:

When I click "Process" button it takes me to a blank white page.

This means you have a fatal error, in the Joomla Global configuration, turn on the Error reporting (server tab) to maximum and then redo your steps. Instead of a white page, you should see an error.

The Internal server error is just nasty since it just tells us something went wrong but not what. The real error is usually stored in the server error log. You may need to consult with your hosting provider to get the real error. With the real error we will know where to look.

Let me know what you find out.

Hi, thanks for the quick response. I've changed the error reporting to maximum and the error seems to explain a little more. When I click the "test button" it comes up with this message:


SyntaxError: JSON Parse error: Unexpected identifier "Catchable"

Catchable fatal error: Argument 3 passed to JClientFtp::getInstance() must be an array, null given, called in /mnt/vol4/home/d/e/mydomain/public_html/myfolder/administrator/components/com_csvi/models/process.php on line 341 and defined in /mnt/vol4/home/d/e/mydomain/public_html/myfolder/libraries/joomla/client/ftp.php on line 192

When I click the "process" button it comes up with a white page with this error at the top:

Catchable fatal error: Argument 3 passed to JClientFtp::getInstance() must be an array, null given, called in /mnt/vol4/home/d/e/mydomain/public_html/myfolder/administrator/components/com_csvi/helpers/file.php on line 347 and defined in /mnt/vol4/home/d/e/mydomain/public_html/myfolder/libraries/joomla/client/ftp.php on line 192

Any chance you can please help?

Hello,

Aha, with this error I can work. The problem is that the underlying Joomla code has changed its argument set, which results in this error.

Attached is a patch file you can load via the Maintenance menu and this will fix the issue you see. Please let me know if it works for you.

Hi, I installed the patch and the FTP now works!!! Thanks!





But, since installing the patch at the fronted of the site, I'm now getting this error at the top of all my pages:

Warning: preg_match_all(): Compilation failed: unrecognized character after (?< at offset 3 in /mnt/vol4/home/d/e/mydomain/public_html/myfolder/libraries/joomla/application/web/client.php on line 283

Is it related to the patch?

Hello,

This is unrelated to the patch. The patch file only contains files that are stored in the CSVI folder and not any other file.

It seems as if this file has been altered or broken. Maybe replace this file with a fresh one from the Joomla installation package?

Hi, just had a quick look online, seems a lot of people are getting this error when they upgrade Joomla. Anyway, I worked it out, it was because I turned the error reporting to Maximum, and so it showed this error at the frontend. I've now turned error reporting back to default. I'll sort the error if it's a real problem.

Thanks for all the help and advise, it is very much appreciated.