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Resolved J2store import

  1. dyfrig
    dyfrig
  2. RO CSVI
  3. Saturday, 30 December 2017
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I'm trying to import some J2Store products but I am having some difficulty. The Joomla article seems to get created but is corrupt in some way and cannot be accessed. I get a HTTP 500 error when I try to access the article either via Content - Articles or via J2Store-Catalogue-Products.

I cannot access a tutorial on this on your site. When I click on the J2Store article (https://csvimproved.com/support/tutorials?id=282) in https://csvimproved.com/support/tutorials I get Error 403 You are not authorised to view this resource.

Can you let me have access to this tutorial. If I still have problems afterwards I will update this with further details of the template and csv file.
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Responses (9)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I'm trying to import some J2Store products but I am having some difficulty. The Joomla article seems to get created but is corrupt in some way and cannot be accessed. I get a HTTP 500 error when I try to access the article either via Content - Articles or via J2Store-Catalogue-Products.

Check 500 internal server error document for this error. Basically you need to check your server logs on the actual error. Once we have this actual error we can then find whats causing this 500 error.

I cannot access a tutorial on this on your site. When I click on the J2Store article ( http://csvimproved.com/support/tutorials?id=282 ) in http://csvimproved.com/support/tutorials I get Error 403 You are not authorised to view this resource

Did you login into CSVI site? With login i don't see any problem accessing these articles.

Can you let me have access to this tutorial. If I still have problems afterwards I will update this with further details of the template and csv file.

Let us know if you still can not access the tutorial after login.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
dyfrig
dyfrig
Accepted Answer Pending Moderation
I was logged in. I can check my account details etc and access all the other tutorials. It's just the J2store tutorial that I can't access.
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you check if you can access J2Store Product import and export document?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
dyfrig
dyfrig
Accepted Answer Pending Moderation
No. I get the error as shown in the attached screenshot.
Attachments (1)
2018-01-02 11_45_22-Microsoft Edge.png 2018-01-02 11_45_22-Microsoft Edge.png
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you give a try with the J2Store documentation now and check if you can access it?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
dyfrig
dyfrig
Accepted Answer Pending Moderation
Yes - I can access the tutorial now. I'll see if that will help with the original problem and, if not; I'll update the call with more details.
  1. more than a month ago
  2. RO CSVI
  3. # 6
dyfrig
dyfrig
Accepted Answer Pending Moderation
Yes - I've now managed to access the documentation. I have also solved the issue. It was caused by having a capital letter on 'Simple' as a product_type.

I do have another issue with the import now. It should import the file paths of both a main_image and a thumb_image. The actual images are already in their appropriate folders, The main image path is imported correctly but the thumb image path remains blank. I have attached a copy of the csv file and a log of the last run.
Attachments (2)
llyfrau1_3.csv
com_csvi.log.98.zip
  1. more than a month ago
  2. RO CSVI
  3. # 7
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you please load the attached patch file from CSVI maintenance menu and then run the import?

patch_j2store_2018_01_03.zip
Attachments (1)
patch_j2store_2018_01_03.zip
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 8
dyfrig
dyfrig
Accepted Answer Pending Moderation
Thanks. Everything's working now.
  1. more than a month ago
  2. RO CSVI
  3. # 9
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