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Resolved J2Store Export not showing order statuses

  1. sandstorm871
    sandstorm871
  2. RO CSVI
  3. Wednesday, 10 June 2020
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Within CSV Export for J2Store, Operation - Order. I have set up a template that exports some of the fields I need from an order to send to the shipping courier.
In Options > I set the order status to "confirmed orders" only & works perfectly :)

However, I have other many other order statuses, but only Confirmed or unpaid are showing as options.
I need to select one of the other order statuses for a different template?
I have run the Maintenance to check for all available fields and made sure I'm using the latest available version but still only confirmed & unpaid show as a choice?

Any ideas where I or CSVi is going wrong here?
Thanks,
Andy
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Accepted Answer
sandstorm871
sandstorm871
Accepted Answer Pending Moderation
So I guess, as a workaround, I'll have to change one of my orders (temporarily) into another state, in order to create the j2store order export template that I need.
Not needed yet - The web admins will need this in a few days time.
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  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Responses (3)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Andy,
J2Store order status filter shows the statuses for which orders are available in database. In your case you should be having orders of status Confirmed or unpaid and so you see only these two options in the filter. Let me know if that is the case.

The logic in the filter options is that not to display all the options in the filter when there are no orders available and so no data to export.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Andy,
So I guess, as a workaround, I'll have to change one of my orders (temporarily) into another state, in order to create the RO CSVi > j2store order export template that I need.
The web admins will need this in a few days time.
It's for orders that are partially shipped.
Ive created a new status called 'partially shipped' so when these are revisited in a few days time, they want to export the partially shipped orders

Yes, If you are testing export with sample data then you need to make few orders with partially shipped status so RO CSVI can show it in filter.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 2
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