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Resolved Issue with export / import user

  1. gdocreative
    gdocreative
  2. RO CSVI
  3. Friday, 03 March 2023
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Hi

I have an issue with the rights on the super admin user after importing. I did follow the documentation but after importing the users I have the error message "Duplicate entry '' for key 'idx_username'"
Do you know what kind of error this is ?
Here are the export files

Thank you for your help
Attachments (3)
CSVI_Example Joomla Usergroup Export Migrate_3-03-2023_13.34.csv
CSVI_Example Joomla Users Access Levels Export Migrate_3-03-2023_13.38.csv
CSVI_Example Joomla Users Export Migrate_3-03-2023_13.36.csv
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
The problem is with Suivez-nous custom module row in your import file. This has ID 91 in import file. The ID 91 belongs to core System dashboard module and this is replaced with custom module in assets table on import. See attached screenshot. That is breaking the System page after import. This issue is because of overlapping IDs in your system. One way to solve this is to remove the id field in Example Joomla Modules Export Migrate template and run the export. Running the import will create new module IDs.

Let me know if that works.
Attachments (1)
Screenshot 2023-03-09 at 5.42.26 PM.png Screenshot 2023-03-09 at 5.42.26 PM.png
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Responses (8)
gdocreative
gdocreative
Accepted Answer Pending Moderation
Found out why : the user already existed, just needed to edit the info on the existing one :D
  1. more than a month ago
  2. RO CSVI
  3. # 1
gdocreative
gdocreative
Accepted Answer Pending Moderation
But now, still an issue with the access, it's all messed up. For example, on the top right, I don't have all the menu items, just "multilingual status". Behind the menu item "system", the is nothing, all the element are gone.

Do you know how I can resolve that ?

Best regards
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please post a screenshot on the issue you have so we can understand the issue. Also post debug log of latest import. To get the debug log see How to collect debug information? document.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
gdocreative
gdocreative
Accepted Answer Pending Moderation
Hi

I tried one more time from a fresh installation of the latest Joomla 4 and it works for the import of the users, category, articles, menu... until I got to the point of importing modules. Then I have this issue, no access on any page via "System", no access on the top right...

Could you tell me why and what's wrong ?
Attachments (1)
System-Dashboard-Cyber-Contract-Administration.png System-Dashboard-Cyber-Contract-Administration.png
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
The problem occurred after importing modules? Please post import debug log and import file to check. To get debug log see How to collect debug information? document.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
gdocreative
gdocreative
Accepted Answer Pending Moderation
Yes, the problem was right after the import of the modules. Here is the log info from the export and the export file.
Attachments (2)
com_csvi.log.61.zip
CSVI_Example Joomla Modules Export Migrate_9-03-2023_08.58.csv
  1. more than a month ago
  2. RO CSVI
  3. # 6
gdocreative
gdocreative
Accepted Answer Pending Moderation
ok, thank you
  1. more than a month ago
  2. RO CSVI
  3. # 7
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