Resolved Incorrect Failure COM_CSVI_THUMBNAIL_SIZE_TOO_SMALL

Hello,

There is no debug log but I am going to guess you have enabled the option to generate thumbnails but the thumbnail sizes are not set or at least one of them is set to 0. That is something you can check.

i narrow down the issue is when there is multiple images on the product i attach the log

Hello,

The debug log is only 20 lines and I don't see the issue in these lines. Can you go to Dashboard, click on Options in the top right corner and increase the number of lines to record for the debug log. Perhaps set it to the number of records you are importing.

Run the import again and post the log so I can take a look.

i insert width and height (width was 0) and i have no incorrect failure on log file but when a filed has multiple images log says that is added but on product has no images at all
http://prntscr.com/p5am9z
i attach extend log file

Hello,

Multiple images must be separated by a | (pipe-symbol). Looking at the log you have separated them by a comma. This would be why they fail.

how i change that? is there an option on csvi? i didnt change anything just the number of exported images

Hello,

You are importing an exported file? If so, the picture_url is indeed comma separated by CSVI and the file_url is | separated. Easiest way to fix this is to create a replacement rule and let it find , and replace it with |. Edit the template fields and add the new rule to the picture field.

That should work.

yes that did the trick
thanks