1. konstantinos29
  2. RO CSVI
  3. Friday, 21 April 2023
  4.  Subscribe via email
Hello,

I have the following issue...

I want to update the VM related products, so I created a simple template for that.
I set it to remove previous related products on each import.
It works fine except...
When there are related product SKUs in the CSV, and these products are not yet in the database, it causes some of the other related products to not show up.

So e.g. if the related_products entry is like this in the CSV
PROD-SKU01, PROD-SKU02, PROD-SKU03, PROD-SKU04, PROD-SKU05, PROD-SKU06
And if PROD-SKU02, PROD-SKU03 are not existing in the database, then it usually causes something like PROD-SKU04 and PROD-SKU05 to not display either.

Is there a way to check if a product sku exists before adding it to related?
Or any other idea how to troubleshoot this issue?

Thanks!
Accepted Answer Pending Moderation
Hello,

Is there a way to check if a product sku exists before adding it to related?
RO CSVI does not check if a related product exists before adding it.

When there are related product SKUs in the CSV, and these products are not yet in the database, it causes some of the other related products to not show up.
I cannot reproduce this. RO CSVI also only processes related products after the import is complete.

Or any other idea how to troubleshoot this issue?
I ran some tests by adding invalid products to an existing product but see no problems in showing related products. See if you can find a way to reliably reproduce this issue otherwise it will be hard to see what is going on.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Thank you very much for looking into this.
I forgot to mention I use CSVi 8.3.1.

I have a feeling it could be a template issue. I will check and report back if I find anything that is related to CSVi.

Thanks!
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,

I have a feeling it could be a template issue. I will check and report back if I find anything that is related to CSVi.
That is very possible, I tested with cassopeia.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
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