Resolved Import Virtuemart 3 Image with CSVI Pro 6.4.3

Hello,
Can you post the debug log of the import as well? You can look at "Where to get the debug information?" section on top on how to get the debug log of import.

I have "No debug log available".

Import works fine with no error but image is not set in virtuemart.

Hello,
Please set Enable Logging in template settings to Yes and try doing the import again. All the errors during import will be available in debug log file which will help me to find the issue why image is not set.

Sorry,
please find the log in attachements.

Hello,
The Problem is with the path for the image. Since CSVI adds a path to image, the path is now set as /images/stories/virtuemart/product/images/stories/virtuemart/product/resized/ZES002_90x90.jpg, notice the path is repeated twice.

Can you please try removing the path from import file, follow the instructions given in the Import Virtuemart Images document for file_url and file_url_thumb and try doing the import?

I have removed the path but it does not work

Hello,
You have removed the path which is correct but for file_url_thumb it has to be under resized/ folder. Please look into the Virtuemart Import images documentation to see how to set path for file_url and file_url_thumb.

I have corrected and add resized/ in front of the name of my file_url_thumb but it still does not work.

Moreover, if I create correctly a product with it's image and export it with fileds "file_url";"file_url_thumb", I had the complete path. So I can't re-import it directly.

I have try with/without path with resized/

Hello,

You said "It doesn't work" but what doesn't work?

If I look at your import the image is added correctly:

UPDATE `qronovademo7_virtuemart_medias` SET `virtuemart_vendor_id`='1',`file_title`='',`file_description`='',`file_meta`='',`file_class`='',`file_mimetype`='image/jpeg',`file_type`='product',`file_url`='images/stories/virtuemart/product/ZES002.jpg',`file_url_thumb`='images/stories/virtuemart/product/resized/ZES002_90x90.jpg',`file_is_product_image`='1',`file_is_downloadable`='0',`file_is_forSale`='0',`file_params`='',`file_lang`='',`shared`='0',`published`='1',`created_on`='0000-00-00 00:00:00',`created_by`='0',`modified_on`='0000-00-00 00:00:00',`modified_by`='0',`locked_on`='0000-00-00 00:00:00',`locked_by`='0' WHERE `virtuemart_media_id`='1434'

The main image exists because CSVI can create a thumbnail from it:
Create thumbnail from .../images/stories/virtuemart/product/ZES002.jpg to .../images/stories/virtuemart/product/resized/ZES002_90x90.jpg

The relation between product and media item also exists.

The only thing I can think of is that there is a discrepancy in the product media table. You could try to empty the media table via the Maintenance -> VirtueMart -> Remove media option. Once that is done import this file again.

The file and template settings are correct as far as I am concerned.

"You said "It doesn't work" but what doesn't work?"

==>Fields of "image of product" are empty. There is no image associated to the product after import

"Maintenance -> VirtueMart -> Remove media option"

Where can I find this link? In Boutique configuration? I haven't that.

Hello,

Where can I find this link? In Boutique configuration? I haven't that.

See the attached screenshot. You should have that option.

This removes all media and product links, so you can start fresh.

I have try to remove media link without success on my next import.

Image exist, Thumbnail exist but Image is not added to the product.

The import log 72 shows that the image is already there and the import log 71 has nothing inside.

Do you see the image if you go to Shop -> Media Files in VirtueMart?

When you edit the product, can you select the image then?

Yes I see the images in Virtuemart/Media Files.

I can edit the product and add the image manually by searching image on server with name and register.

.*******

Import log 71 corresponds to maintenance action
Import log 72 corresponds to next import after maintenance

Honestly, it makes no sense to me

Can you send me a private message with the login details? I will take a look for you to see if I can understand what is going on.

Hello,

I have taken a look at your site and I found that in your debug log there was a sentence that no longer is being used in the latest version. So I have re-installed the CSVI VirtueMart add-on and then the import went fine.

Cool

Thank you very much for your help.