1. chaldama
  2. RO CSVI
  3. Tuesday, 31 January 2017
  4.  Subscribe via email
* Version of the extension you are using: Virtuemart 3.0.18
* CSVI version: 7.0.0
* Sample of the file being imported and a copy of the template I am using is attached, collected debug information is too large to attach. csvi_templates_20170131.xml Map1.csv

Just can't figure out why the import is not processed entirely, the log file doesn't really help me. What am I doing wrong?
Accepted Answer Pending Moderation
Hello,
Do you see any error after import is done for 73 products? We would need to see your debug log to know what has caused the import to stop. You can zip the debug log and post it. If you still have difficulty with debug log, send it as a private message or email to tharuna@csvimproved.com.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello,
Looking at your import file shows that it is not UTF-8 encoded. Have a look at Save CSV file as UTF-8 document to convert your import file. Please try import after that.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello Tharuna,
Thank you for looking into it.
No error is shown during or after the import. I will try to adjust the file to utf-8 and I have mailed you the log.
Kind regards,
Marloes
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello Marloes,
Your debug log looks good and shows that import has been done on 84 products.

Along with converting your file, Can you also try setting Lines per import to lesser number? You can change lines per import in your import template settings, click on Advanced button on top corner to see Limit tab, change Lines per import to 100 (By default it is set to 1000), save the template and run the import. This setting and your file converted to UTF-8 should fix your problem with import.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Thank you Tharuna, this worked!
  1. more than a month ago
  2. RO CSVI
  3. # 5
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