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Resolved Import order and notify customer by mail

  1. sergio0187
    sergio0187
  2. RO CSVI
  3. Friday, 22 April 2022
  4.  Subscribe via email
Hi,
I just imported an order csv and it added all info successfully to an existing order which is great. This info contains track & trace info which we get by csv from a shipment company.
Also I imported 'notify customer' to yes, see screenshot:

https://www.screencast.com/t/QZO9ZtxDxxNG

After import I didn't receive the notify email.
Usually when setting this option in Virtuemart it sends out an email to customer. Is there anyway to do this when importing the csv?

Thank you in advance.
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Responses (1)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
After import I didn't receive the notify email.

You did not receive email because we do not have email sending functionality in RO CSVI.

Usually when setting this option in Virtuemart it sends out an email to customer. Is there anyway to do this when importing the csv?

No there is no way to send email in RO CSVI. RO CSVI is an import/export tool and does not support all the functionalities of VirtueMart. Only option is to write custom code to send email to user and set it as Override for import.
Kind regards,

Tharuna

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