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Resolved Import Now Throws a 500 Error

  1. dhillock
    dhillock
  2. RO CSVI
  3. Monday, 03 June 2024
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I have a simply import template that imports four fields. The import was working before, but now I'm getting a 500 error and the last server respose gets up to 300 then times out.

Here is what I did to try and correct the situation.

1. I re-saved the template
2. I ran Maintenance and Updated Available Fields
3. I turned on Enable Logging, but no log appears

I'm running Joomla 5.1.1 and RO CSVI 8.11.1

Your feedback/help is appreciated.
Attachments (2)
Screenshot 2024-06-03 at 8.59.20 AM.png Screenshot 2024-06-03 at 8.59.20 AM.png
Screenshot 2024-06-03 at 8.38.48 AM.png Screenshot 2024-06-03 at 8.38.48 AM.png
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello David,
I see that you are doing Joomla users import. Please load the attached patch file and check the import. Let me know if the patch file fixes the error.
Attachments (1)
patch_users_2024_06_18.zip
Kind regards,

Tharuna

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