Support is online

Import Freeze #7585

Open mkcev opened this topic Thursday, 03 September 2015 · 1 reply
Author

Hello Roland,

I sent you an email regarding this. Hopefully you received it -- it has the csv file attached.

I upgraded to version 6 and I keep running into this same error:

The template was made, but when clicking preview, nothing happens.

  • csvi-j3-1.png
  • csvi-j3-fields.png
  • csvi-j3-import.png
  • csvi-j3-import-1.png
  • csvi-j3-preview-freeze.png
Support

Hello,

The file is received but I can't unzip it, seems to be stuck in a loop. I guess it's because of the encryption. Anyway, what I do notice is that the file is rather large and you may run into the upload limit on your server. This may be set to 2MB and that will be an issue then to upload the file. Do you get the same empty page when you use a much smaller file? For example if you take the first 5 lines from this CSV file.

Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Log in to reply to this topic.