1. interlibri
  2. RO CSVI
  3. Thursday, 19 February 2015
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Hi,
I have a problem importing some fields:
1)I have a custom field "Autor" but i can't import it. When I export my products it appears correctly in CSV file, but if i try to import it doesn't. The field is present both in import and export templates but works only in export. How can I solve it?
2)How can import products images? When I export my products there is "url_image" field and i see it in CSV. Instead, in import template "url_image" field is not present. How can i import image or url's image?
Thank you very much
Stefano
Accepted Answer Pending Moderation
Hello Stefano,

The reason CSVI doesn't update the Autore field is because it doesn't find it:
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: String
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Group1 String 1
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Group1 String 2
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Cart Variant
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Cap Size
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Caps Group Details
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Caps Group Components
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Clothing weave
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Clothing size
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Clothing Composit
2015-02-20 15:19:35 1 [DEBUG] Processing custom available field: Immagine prodotto
What kind of custom field is Autore? Can you post a screenshot of how you have made the field? If possible in English. Thanks.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hi Roland,
I did what you told me.
I went to Available Fields and clicked on Update.
Than I tried to import again but "Autore" still doesn't appear.
Attached log file.
Thank you
Stefano
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello Stefano,

I don't have log file because the process success.
In that case you must have a log it is just that you did not enable the option Collect debug information as explained in the tutorial.

If it is a regular custom field like text make sure CSVI knows about it by going to Available Fields and click on Update. After that is done make sure you collect the debug information and post that here. Without that file I can't see what is going on.

The adding your own custom fields tutorial is no longer needed since it can be done via the update of the Available Fields.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hi Roland,
I'm sorry, here you can find more info about my problem. (I solved with images, thanks)
Joomla version: 3.3.6
Virtuemart version: 2.9.9.4
CSVI version: 5.20
I don't have log file because the process success. All fields are imported correctly except field "Autore" which is my custom field.
I attached export file where "Autore" is exported correctly and the import file which is the same file but with the new product that I want to import.
The importation process is successful but when I go in Virtuemart I found that custom field "Autore" is empty.
Are info enough?

I found this FAQ http://www.csvimproved.com/it/support/questions-and-answers/902-adding-your-own-custom-fields
but I can find folder components/com_csvi/install/availablefields/ in my root. I have only components/com_csvi/controllers components/com_csvi/models and components/com_csvi/views.
Can you help me?
Thank you
Stefano
Attachments (3)
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello Stefano,

You have not included the information requested under Looking for a useful answer? so I cannot give you any answer about your point 1.

As for point 2, you need to use the file_url and file_url_thumb fields. The url_image is only for getting a direct link to the image.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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