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Resolved Image is not saved from amazon

  1. imthebige
    imthebige
  2. RO CSVI
  3. Monday, 21 November 2016
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Hello,

I found an issue Amazon images are not saved on server and also in database.

I have urls for images in csv .

Amazon :
http://ecx.images-amazon.com/images/I/41MMiDMJGuL._SL160_.jpg
https://images-na.ssl-images-amazon.com/images/I/51%2B4uSLzlZL._SL160_.jpg

Other :
https://img.grouponcdn.com/deal/kFuS58G9LmA3TDi7xVmr81HLnj1/kF-700x420/v1/t440x300.jpg
http://cdn.cpnscdn.com/insight.coupons.com/COS20/_Cache/_ImageCache/056/19537056.gif

As From other urls images stored on server and also in database.But Amazon urls images not working.

Did you know why this is happening ?

Please let me know asap.

Thanks & Regards
0
Responses (9)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Post the debug log of the import to check on the images.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
imthebige
imthebige
Accepted Answer Pending Moderation
Hello,

Please check the debug log attached.

Thanks
Attachments (2)
com_csvi.log.948.zip
test-2-3-4.csv
  1. more than a month ago
  2. RO CSVI
  3. # 2
imthebige
imthebige
Accepted Answer Pending Moderation
Hello,

Have you find any solution ?

Regards
  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

The problem is not that of CSVI. As you mentioned already, other images are OK and the reason why CSVI is not downloading the image is written in the debug log:

2016-11-21 08:50:28 1 [DEBUG] Process remote file: http://ecx.images-amazon.com/images/I/41MMiDMJGuL._SL160_.jpg
2016-11-21 08:50:28 1 [DEBUG] URL:http://ecx.images-amazon.com/images/I/41MMiDMJGuL._SL160_.jpg
2016-11-21 08:50:28 1 [DEBUG] Opening socket to ecx.images-amazon.com at port 80
2016-11-21 08:50:28 1 [DEBUG] HTTP response:HTTP/1.1 403 Forbidden


Amazon is refusing the connection from your server.

To double-check, I imported your image on my server and I get this response from Amazon:
2016-11-21 12:29:43 1 [DEBUG] Process remote file: http://ecx.images-amazon.com/images/I/41MMiDMJGuL._SL160_.jpg
2016-11-21 12:29:43 1 [DEBUG] URL:http://ecx.images-amazon.com/images/I/41MMiDMJGuL._SL160_.jpg
2016-11-21 12:29:43 1 [DEBUG] Opening socket to ecx.images-amazon.com at port 80
2016-11-21 12:29:43 1 [DEBUG] HTTP response:HTTP/1.1 200 OK


As you can see it is all the same except the last line where I get the OK instead of Forbidden.

You will need to check with Amazon if your IP address is not blocked.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
imthebige
imthebige
Accepted Answer Pending Moderation
Hello Rolandd,

Thanks for the reply.!

Regarding : You will need to check with Amazon if your IP address is not blocked.

I didn't understand this.Can you please explain more.? And suggest how can i solve it...As this is very urgent.

Thanks & Regards.
  1. more than a month ago
  2. RO CSVI
  3. # 5
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

You need to contact Amazon support and ask them if your server IP address is blocked or why you get the Forbidden message. Amazon is stopping CSVI from downloading the image.

And suggest how can i solve it...As this is very urgent.
It is not a CSVI problem, so it is not something I can solve for you.
Kind regards,

RolandD

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  1. more than a month ago
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  3. # 6
imthebige
imthebige
Accepted Answer Pending Moderation
Hello Rolandd,

Okay let me check what i can do .Thanks for the explanation.

Regards
  1. more than a month ago
  2. RO CSVI
  3. # 7
imthebige
imthebige
Accepted Answer Pending Moderation
One last question. Is the image grabbing method wget, curl, or file_get_contents?

Thanks again!
  1. more than a month ago
  2. RO CSVI
  3. # 8
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
We are using fsockopen method for grabbing the images in CSVI
Kind regards,

Tharuna

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  1. more than a month ago
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  3. # 9
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