1. Skani
  2. RO CSVI
  3. Thursday, 24 September 2015
  4.  Subscribe via email
when I try to import data from my products Icecat,appears this message:
An error has occured during the import. Below the information received from the server.
Application Instantiation Error

I am using a modification of the imported product template.
Can you tell me where to start?

Cheers
Accepted Answer Pending Moderation
Hello,

You said in the title it is an ICEcat problem but why do you think so?

Can you tell me where to start?
Have a look at the Troubleshooting import errors document.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
because apparently already exporting / importing products using the example of your templates, this is also a modification and is the only process where I mark this error
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
The log is 0 bytes, so that is empty. You did follow the steps in the Import ICEcat product information document?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
hello I can give you access to my server so you can see what's wrong?
I talk to my hosting technical support (SiteGround), they tell me it was a mistake for php version as uninstall and update to the latest of your program and the error persists version.

I would send you the access data by a private message.

update:
I try in to clean install and get this error:
An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.
Fatal error: Call to undefined method Joomla\Registry\Registry::getValue() in /home/xxxxxxx/xxxxxxxx/xxxxe/administrator/components/com_csvi/addon/com_csvi/model/maintenance.php on line 1865
when i try to Load ICEcat indexes
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,

I have been able to reproduce the errors you see and they are fixed in the attached patch file. You can load the patch file and after that update the ICEcat indexes and then you can import the ICecat data.

Let me know how it goes.
Attachments (1)
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
iTS DONE, WORKS FINE NOW

tHANK YOU VERY MUCH
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello Roland,

Can this patch be used on another server, I have exactly the same error when trying to load the Icecat indexes?

[Mon Oct 05 14:46:19.584820 2015] [:error] [pid 27166] PHP Fatal error: Call to undefined method Joomla\\Registry\\Registry::getValue() in /hosting/xxx/domains/xxx/public_html/administrator/components/com_csvi/addon/com_csvi/model/maintenance.php on line 1865, referer: http://www.xxx.be/administrator/index.php?option=com_csvi&view=maintenance
Best regards,

Gunther
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Hello Gunther,

This patch can be used on any 6.2.0 installation.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 8
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