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Resolved ICECAT data upgrade issue with version 8.2

  1. fatelettronica
    fatelettronica
  2. RO CSVI
  3. Wednesday, 08 June 2022
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Until yesterday I was using version 7 with pach to update the articles with ICECAT data and everything worked fine.
I upgraded to version 8.2 and immediately noticed that the upgrade speed was significantly increased. A sign that the icecat data was not downloading as usual. Now the products are without photos and without description. The teplate is always the same and compliant. From the log I have no problems connecting to ICECAT
but you don't see the ICECAT data.
I attach log
Greetings

Lorenzo
Attachments (1)
com_csvi.log.22.txt
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
I think i found the cause of supplier data not loading into database. Please load the attached patch file and run the Load ICECat index operation from Maintenance page. Check if the patch fixes the issue.
Attachments (1)
patch_2022_06_10.zip
Kind regards,

Tharuna

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Responses (8)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
Thank you for confirming patch is working. This fix will be included in the upcoming release.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

The patch fixed the problem.
Now I see the presence of data in the DB.
Made upregrade of the products, all good.
Resolved
Greetings

Lorenzo
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
Looking into this. Will get back to you with an update.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

I have downloaded the latest version 8.3.
Nothing icecat_supplier data does not load.
Isn't it that I misspell the filename?
There are few lines and only two fields. Where is the mistake?
Have you found anything ?

Thank you

Lorenzo
  1. more than a month ago
  2. RO CSVI
  3. # 4
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

I had checked, in the DB the icecat data are present.
But now I saw in the configuration page that there are no Supplier records, see attachment.

I tried to load only the supplier again and there is nothing in the DB.

I renamed the file to icecat_supplier as usual and checked if the content was present and everything is fine.
Do you remember that ICECAT had added a field to the FILE_INDEX.TXT data. Maybe it did the same thing with the Supplier_mapping.xml file!

Greetings

Lorenzo
Attachments (1)
Icecat_Supplier.pdf
  1. more than a month ago
  2. RO CSVI
  3. # 5
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Lorenzo,
What has changed from version 7 to version 8?

Nothing as changed in terms of code in RO CSVI from version 7 to version 8.

The issue of ICECat data not loading is because the tables jos_csvi_icecat_index and jos_csvi_icecat_suppliers are empty in your database. RO CSVI uses the data from these tables as reference and loads the related data from ICECat URL. Using RO CSVI Maintenance menu, please load the ICECat indexes and then run the import. See if that solves the issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 6
fatelettronica
fatelettronica
Accepted Answer Pending Moderation
Dear Tharuna

I need to fix this urgently. We now have about 5000 articles without photos and without description. In this way they cannot be indexed in the Google merchants and therefore they are not advertised and difficult to sell.
I did the upgrade again and I see that the data from ICECAT is not downloaded. (See log)
What has changed from version 7 to version 8?

Greetings

Lorenz
  1. more than a month ago
  2. RO CSVI
  3. # 7
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