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Resolved HikaShop price update

  1. derekrussan
    derekrussan
  2. RO CSVI
  3. Friday, 11 March 2022
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Hello,
I have an export / import setup to export products from HikaShop so I can batch change the prices and then reimport. It has been working correctyl, until today when I try and import the amended CSV fiel with updated prices it does not replace the existing price but adds an additional price to the product.

How do I set my importer to replace the value in the database field rather than add an new entry?

Thanks
0
Accepted Answer
derekrussan
derekrussan
Accepted Answer Pending Moderation
Hello,
We finally solved the issue. On the documentation page there is a paragraph near the bottom that stattes to update prices you need to have three columns in your CSV file:

product_code,price_value,price_value_new

with the last two being the current price and the new price. Once we followed this setup is worked corrctely and the csv import updated the price rather than adding an additional one.

Thanks
  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Responses (5)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Can you please post the information requested under Looking for a useful answer? as found on the RO CSVI category page. This way we can tell you what is going on and what possibly might need to be changed.

If it suddenly does not work, what has changed?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
mmsarki
mmsarki
Accepted Answer Pending Moderation
Hello,
If it worked before I don't think the update setting has been changed, here it is:
import-update.png

Maybe this topic will put you on a track, I had the same problem and found the cause for my situation:
https://rolandd.com/support/ro-csvi/hikashop-problem-with-the-order-of-joomla-groups-when-exporting-prices
Attachments (1)
import-update.png import-update.png
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you please post the information requested under Looking for a useful answer? as found on the RO CSVI category page. This way we can tell you what is going on and what possibly might need to be changed.

Please also post the details as requested by Roland. That will help us find the cause for the issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Glad to know that your issues are fixed.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 4
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