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Resolved Hikashop import sucessful but cant find any products

  1. greenlizzard
    greenlizzard
  2. RO CSVI
  3. Wednesday, 07 December 2016
  4.  Subscribe via email
Hi
I am doing a xml import to hikashop, but when I run the import it says it updated 750 products, but I can not find any of the imported products in Hikashop.

I have run the analyzer and the field map correctly
I have set up hikashop with the product category called courses
I have created the template with the connected fields
it seems to have worked but I can not see the products

Am I doing something wrong here?

Any help would be greatly appreciated, amany Thanks
0
Responses (29)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
How about #__hikashop_product_category table? is records in there?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 21
greenlizzard
greenlizzard
Accepted Answer Pending Moderation
Hi Tharuna
I just had a look at my mysql database and the products are imported into the database files, but they are just not showing up in Hikashop in the back end
Attachments (1)
FireShot Capture 412 - 185.27.134.10 _ sql209.byetcluster.com _ gldo_ - http___185.27.134.10_sql.php.jpg FireShot Capture 412 - 185.27.134.10 _ sql209.byetcluster.com _ gldo_ - http___185.27.134.10_sql.php.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 22
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please send me your import file to test.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 23
greenlizzard
greenlizzard
Accepted Answer Pending Moderation
Hi,
no this is the starnge thing, ther os no products in the courses category either
Attachments (1)
FireShot Capture 411 - Best Practice Training - Administrati_ - http___greenlizzard.gl-domains.cu..jpg FireShot Capture 411 - Best Practice Training - Administrati_ - http___greenlizzard.gl-domains.cu..jpg
  1. more than a month ago
  2. RO CSVI
  3. # 24
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
The debug log says that products have been updated. So the products are already in the database and are updated which looks good. In your first post, third screenshot you have clicked on category Root in HikaShop page, the products are imported into courses category, what if you click on courses category, do you see the products?. If not, Can you also post the sample import file?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 25
greenlizzard
greenlizzard
Accepted Answer Pending Moderation
Hi Tharuna
I have managed to zip the log, so it is 95k, here it is
Attachments (1)
com_csvi.log.22.txt.zip
  1. more than a month ago
  2. RO CSVI
  3. # 26
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
The screen captures wont help me in finding the issue. It is always suggested to try the import with only a few records and once everything goes well, do the full import. This way you get a debug log smaller in size too. Please send a private message of the debug log or email it to tharuna@csvimproved.com. I would also need your import file to test.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 27
greenlizzard
greenlizzard
Accepted Answer Pending Moderation
Hi Tharuna,
it will not allow me to add the debug log as it is too large 2.4mb
here is a screen capture of the import
Attachments (3)
FireShot Capture 410 - CSVI - Import preview - Best Practice_ - http___greenlizzard.gl-domains.cu..jpg FireShot Capture 410 - CSVI - Import preview - Best Practice_ - http___greenlizzard.gl-domains.cu..jpg
com_csvi.log.22.txt.zip
FireShot Capture 410 - CSVI - Import preview - Best Practice_ - http___greenlizzard.gl-domains.cu..jpg FireShot Capture 410 - CSVI - Import preview - Best Practice_ - http___greenlizzard.gl-domains.cu..jpg
  1. more than a month ago
  2. RO CSVI
  3. # 28
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you also post the debug log and sample import file of your import? To know how to get the debug log, check Where to get the debug information? section on top of this page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 29
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